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  • Solved Question regarding Waves Central
2018/06/21 02:30:11
Mosvalve
I have updated all my plugins that were still under WUP. Now when I go to Waves Central none of my version 9.92 show up, only the 10 versions. I need to install all my plugins on a new pc but apparently I can only install the versions 10. Anyone else have this issue?
 
Thanks
2018/06/21 05:36:55
Grem
So I am not clear on your specific question. But here goes! : )
 
The new WC won't install V9 plugins. You will have to go to the Waves site and look up WC Legacy versions to install V9.
 
If you still have V9 install on the PC your trying to see them on, make sure you have your V9 licenses on that computer. My understanding of it is that V10 licenses are separate from V9 licenses.
 
HTH                                                            
2018/06/21 09:54:23
marled
I think you have to download that mega legacy installer package (even if you have only few v9 plugins) and install the v9 plugins separately. That's why I mistrust such almighty installer programs like Waves Central. Thus and because of the unkind business model I have stopped using Waves plugins, removed all.
 
Marc
2018/06/21 13:54:02
Mosvalve
Thanks Grem. I downloaded the legacy waves central for version 9 but its an offline installer. I'm trying to install all my waves plugins both 9 and 10 versions so this pc has no previous install. The offline installer askes to point to a folder which I believe it's looking for the v9 plugins which are not there. I don't know if it's possible now to install my V9 plugins. If they expect me to WUP all my v9's which is most of my waves plugins they can go you know what. I appreciate your help and any further help you can give.
Thanks
2018/06/21 15:25:53
BassDaddy
I had trouble finding the right folder to point to also. I did find it though. I think the problem I had was not clicking the button at the bottom of the box. It would say folder not found at the top of the box.
If you downloaded the off line installer and unzipped it: 
1 Install in Waves Central
2 Off line Installer
3 select the unzipped folder (always right click and select)
4 Waves 24.5.18
5 Select Installers
6 cache and V9 will show up on top part of box
   at bottom of box it says Folder: Installers
7 click on Select Folder at bottom right of box
8 the plugins will show up in center of Waves Central
2018/06/21 21:03:05
Grem
BD is Da Man!!
2018/06/21 22:42:22
Mosvalve
BassDaddy
I had trouble finding the right folder to point to also. I did find it though. I think the problem I had was not clicking the button at the bottom of the box. It would say folder not found at the top of the box.
If you downloaded the off line installer and unzipped it: 
1 Install in Waves Central
2 Off line Installer
3 select the unzipped folder (always right click and select)
4 Waves 24.5.18
5 Select Installers
6 cache and V9 will show up on top part of box
   at bottom of box it says Folder: Installers
7 click on Select Folder at bottom right of box
8 the plugins will show up in center of Waves Central


Thanks so much. You got me to where I can see and install my plugins but for some reason I get this error within a couple of seconds in to the install (an error has occurred during installation please follow the steps in this troubleshooter) and there is no troubleshooter to be had. Not sure what to do now. Do these companies want us to use their plugins or what? Why do we go through all this crap and still pay them more money?
2018/06/22 08:56:35
Grem
Not sure why your getting the error message, but it's worth a try to see if Waves Support will respond.
 
I know that sometimes you have to do a manual uninstall of Waves stuff before installing again. Have you tried to clear out all the old Waves stuff?
 
Look on the Waves knowledge page and search for uninstall. If you can't find them let me know. I'm off to bed. Nite!!
2018/06/22 11:21:06
Mosvalve
Grem
 
I know that sometimes you have to do a manual uninstall of Waves stuff before installing again. Have you tried to clear out all the old Waves stuff?
 

That's the thing this is a brand new pc I bought a few days ago and am installing everything for the first time. Strange. I guess I have to see if I get lucky and hear back from support. I read a thread in the Sonar where it cost someone $200 for support meaning he had to WUP all his plugins to be able to use them. If Waves really pulled something like this on us where they are forcing us to WUP then They are dead to me. I will not invest anymore in companies who do this kind of thing and hold the products we buy for ransom. I have outboard eq's, compressors etc. that I use like plugins that I've been relying on more and more anyway so I'm not going to be hustled. 
 
I appreciate everyone's help. Thank you
2018/06/22 12:38:03
KingsMix
Mosvalve
Grem
 
I know that sometimes you have to do a manual uninstall of Waves stuff before installing again. Have you tried to clear out all the old Waves stuff?
 

That's the thing this is a brand new pc I bought a few days ago and am installing everything for the first time. Strange. I guess I have to see if I get lucky and hear back from support. I read a thread in the Sonar where it cost someone $200 for support meaning he had to WUP all his plugins to be able to use them. If Waves really pulled something like this on us where they are forcing us to WUP then They are dead to me. I will not invest anymore in companies who do this kind of thing and hold the products we buy for ransom. I have outboard eq's, compressors etc. that I use like plugins that I've been relying on more and more anyway so I'm not going to be hustled. 
 
I appreciate everyone's help. Thank you


I find that Waves support in situations like this, work better over the phone, even though you might have a little wait time.
When waves central 10 first came out last week, I wasn't sure about what prompt to select, glad I called because the tech had to go through the steps and find out which was correct, meaning it was an obvious unclear step. I think a lot of people got their plugs screwed up through that particular process, but the good news is, he did tell me that if it got screwed up, that it could be fixed, it would just be a longer more tedious offline install correction.
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