I updated windows, but I'm not sure about the firewire drivers. How do I do that? I might be able to use an old laptop with firewire to check the 56. It's so old that I'm not sure if it still works. That's what the Focusrite tech guy told me also, so your thinking is right. I do have a desktop that I might be able to stick an old firewire card in. I have both.

I love computers when everything works, but they get real frustrating when they don't.

Hi,
 
I think you can get the latest Dell drivers from this site:
http://www.dell.com/support/home/us/en/04/products/?app=drivers
 
If it is an older machine, it might be good to just update everything that needs to be updated. It might take awhile and you might want to do a backup of everything you don't want to loose before you start updating the drivers. You should be able to check the driver versions from the Device Manager in Windows.
 
I know what you mean about computers getting frustrating. I found the best way to not go crazy is to attack the problem one step at a time starting with the simple/easiest first - like the cable, then troubleshoot the drivers. If you can get the 56 working on another machine, that starts to point to the Dell laptop as the culprit.
 
Take care! 

Actually the laptop is new. But I will check for driver updates, thanks.

If you have any other firewire device (like an old hard disk, or a digital video camera) that would also be good to try and see if the adapters are the issue.

I bought a Focusrite and for a week or something it worked from my laptop. Then I updated the firmware. That broke the connect from the laptop and for a month worked with Focusrite to get it working. I ultimately returned it.

I will say for the very short window in which it worked I was super impressed.

Thanks, I didn't think about going at it from that angle. I will try another device.

Yes, I agree. I have used it before on my other computers and it is good, that's why I am working hard to try to get it working.

I don't have any good advice.

Try it from another machine.

tonyzub999
Mosvalve, I checked on the prior version of Mix Control, 3.4, but it didn't list windows 10 support. I'm using Win 10 pro. Will that work with 3.4?

I am running Win 7 so I don't know if it will work but at this point it can't hurt.

OK, so now I’m even a little more confused.  I am using Windows 10 pro which apparently doesn’t support firewire unless you manually install a legacy driver.   Focusrite support said that the Mix Control would add all the drivers needed to connect my Liquid Saffire 56, so I installed the program, but I'm not sure if that means the legacy driver. My new Dell Mobile Workstation 5510 has a Thunderbolt 3 port. The laptop is seeing the 2 adaptors, (Apple Firewire to Thunderbolt 2 and Thunderbolt 2 to Thunderbolt 3) but not the device.   I have been told to update my Windows 10 OS, which I have done, SO, do I need to install the Windows 1394 legacy driver or not and if I manually install the driver, but it is already in the computer, will that hurt anything.   I feel like I need to be more of a computer engineer than musician.  Whew.  
 
Thanks again for the help.