Hey Hugh,
Fully agree with you in principle. And you are right. My point is that the pendulum has swung too far in the over reactive direction and is causing systemic harm to all of us. We become too paranoid to move or breathe in our jobs, lest we offend some cultural or sexual identification group. Too much time and energy into trying to be politically correct and protect our asses from being fired, while the focus on service should be the person showing up at the door asking for help and our 100 percent focus on their need.
No need to bore folks with heavy hits of insanity from in the work force that currently degrade the treatment of a trusting public, but one incident I’ll never live down personally. Way cool. We were able to divert and hide the incident under the rug and out of sight so no one was hung, me or the doctor. Blamed the outcome on another cause.
My job in the pharmacy was a hell of overload. Don’t ever encourage your kids to become a pharmacist unless they can deal with a shorter life due to stress. Good money but the ravage is not worth it in most environments.
Daily duties included monitoring of antibiotics and anti coagulation therapies. The docs were always too happy to dump the task and liability onto the pharmacist. I did too little or too much of something and you died.
Two days of cultural and gender training and threats were assigned in a series of more to come. 4 hours a day in a classroom learning how to hold our eyes, phrases you can’t use or get fired. Problem was that the pharmacy operations were put on hold but continued to pile up. Then the “performance manager” tasks assigned and piling up faster than you could complete them. Not completed by midnight and you were out of a job until you passed. Three chances to get 80 percent right on a convoluted gender sensitivity test or you had to take the whole training again. Fail the training 3 times and you are fired. This all took away from critical time needed to assess hairline treatment modalities that could cause death or dismemberment if I screwed up.
Well, I screwed up. Was going ballistic mode trying to complete gender sensitivity training and also the secondary lesser important task of taking care of real patients. Don’t think anyone could have done better.
Two weeks later, elderly guy with a bad infection showed up with a cane propping himself up against a wall to get to where the antibiotics were to be administered. New symptom, vertigo and lack of balance.
In the insanity of brainless gender harassment training and the harangue of getting fired, the work load was too much and the guy fell through the cracks. He went 2 weeks with deadly toxic blood levels of aminoglycoside antibiotics that destroyed his inner ear balance system. Fried for life.
Veteran ICU nurse said that it was once about the patient care and going to work was altruistic and fun. Now it is 75 percent covering your ass under a smile and 25 percent patient care. His first interaction now with a patient is thoughts about himself, his family, his job and how the patient in front of you is going to get offended, file a complaint and get him fired.
All for color, religious, ethnic, sexual blindness as we try to relate with the common human dignity and respect due to every individual. We have just screwed up the system in our over sensitivity. Good intentions but we got to get a grip on what we are doing and where this is taking us under the current course. First to admit that there are problems and I don’t have any answers. Maybe you do.
John