I've been reading the forums on the UAD site and have posted many times about the issues I'm having but there doesn't seem to be a big world of Sonar + Apollo + Windows 10 Thunderbolt 3 users out there. So I tried here and already got 2 responses, that's progress! My experience with the UAD phone support has been good. If you are on hold, you have the option of hanging up and they call back within about 20 minutes. Their techs have improved things with remote sessions on the USB3 and DU TB units I tried but not to my satisfaction, so I splurged on the Quad.
The Quad was working very well but in the last week I've been having the "Audio Drop" issues. Maybe it's time to call them again but they don't know Sonar at all. I had a tech looking at it via a remote session a few weeks ago and he said it was the first time he had ever seen Sonar but liked what he saw. So that's progress again! If you look at their ads, they never mention Cakewalk or Sonar, bummer.