I don't think you can hold him "responsible for the program'.
If you are tired of the program (SONAR), find something else that suits you better, and move on, I did, there are arguably (it's are personal thing as to which is better or not) better solutions out there, solutions which will better suit your needs, your way of working, what you expect from a DAW etc. There is no point banging your head against this wall, you wont win, over the years I have seen it time and time again, in the end you will just be shouted down, and baffled with BS, and eventually the minions will just pile on to bring about your demise, seen it here many a time when some one points out SONAR's deficiencies or issues, or speaks negatively against SONAR or Cakewalk (and no, it doesn't happen in every case, still), it's as if you have just had sex with their mother, or pee'd in their coffee or something, quite bizarre, it's just Software. Just state your grievances and move on, don't engage, you wont win. If like me you have Lifetime Membership, you can always keep an eye on things and maybe one day you will want to return. I still have a quick mess around with a new release every now and then to see how it is going.