FettsVett
I've worked for a company where upper management never intervened. I left that company.

And then you came to the Cakewalk forums to vent ?
 
Life is too short to let software get under your skin. You cant always blame others.
If you don't like something in life, make a change. be bold, move on to new heights (new software).
 
I've always come to this forum to help people or ask for help. I never viewed this forum as a soapbox to air out my issues.
We paid for the software, not this forum. So if I want to make a personal gripe, I do it on Facebook or Twitter.
 
Best wishes

FettsVett
Craig Anderton is the executive vice president of Gibson:http://archive.gibson.com/absolutenm/templates/FeatureTemplatePressRelease.aspx?articleid=1362&zoneid=6
Your claims that he is not responsible for Cakewalk are simply not true. He may not be directly responsible for the software, but he has influence over Cakewalk.

Now that you're deciding who has influence over Cakewalk, could you please inform the company of your findings . If I actually did have influence over Cakewalk, a lot of things would be done differently. Cakewalk is an independent division with its own management team. I can recommend and contribute, which I do on a regular basis. But I did that before I joined Gibson, as do many of the people on this forum.
 
The expansion packs, presets, etc. result from my using them in my own projects. I just "harvest" them for these releases. I've been using SONAR since 2000 and have accumulated a lot of useful stuff. I guess the only real difference is now I give all this away for free instead of getting royalties.
 
Right now most of my time is devoted to continuing Harmony Central's growth, working on aspects of the Gibson USA guitars, and helping Gibson Repair & Restoration have a higher profile. My main contribution to Cakewalk currently is Tech+Music magazine, but I don't think it's any secret that my plans are to develop it into a more general-readership publication over time. Cakewalk provides an excellent launching pad.

FettsVett
"Yawn, another internet tough guy hiding behind an anonymous name. Nothing to see here." -Craig Anderton
 
My response: Resorting to ad hominems is really unprofessional. Something I'm pretty sure I didn't do in this thread, but I could be wrong.

This is a text-only medium. You necroed a complaint thread you started and where your original question was answered in depth, so you could use this platform to post three complaint posts in a row about the forum, me, SONAR, re-iterating your complaint that the tips had been converted into a book, complaining that bugs in the software aren't being fixed (even though if you look over the release notes for the past couple years you'll see a ton of fixes and speed improvements), and likened this forum to wading through crap. Ironically, a major reason for turning the tip of the week into a book was so people didn't have to wade through anything to get the info in the most efficient way possible. 
 
You're welcome to extrapolate your experience into assuming others have the same experience, but that simply isn't the case. The people with links to music made with SONAR speak for themselves. 
 
What elicited the "internet tough guy" comment was the "Ban me if you want. You will only hurt Sonar's reputation," not your previous posts. 
 
I don't have a problem with anyone personally. For all I know you're a swell guy who adopts shelter dogs and helps old ladies cross streets. But, I do have a problem with non-constructive negativity. There's a big difference between a rant about how something sucks compared to someone saying "I really need to be able to choose among individual controllers in the PRV." Enough people agreed that something was done about it. 
 
Go to any internet forum for any DAW and you'll endless lists of "This doesn't work, your support sucks, why don't you fix things" and that's why many companies are shutting down forums altogether. Cakewalk offers this platform as a service to its community and I would hope the community would take advantage of its intended purpose, which is "Discussion focused on the use of SONAR software."
 
Finally, note that my sig specifically states my comments are personal and do not represent Cakewalk or Gibson. If you don't like what I say, don't blame either one of them. I take responsibility for what I say and if I misinterpreted your motivation for coming here because you sincerely thought you were doing something positive, I apologize. 

Craig, your ridiculous tirade above does not absolve you from your condescension into using an ad hominem. Let me put you in your place here: I am a customer. If you continue to treat your customers like this, word will break out and Sonar will sink even lower in reputation than it already has. I am reading countless GS posts right now with the same sentiment.

@Chuck, I will do you one better than Fb and Twitter. I have already submitted a review to Amazon, Sweetwater and Musician's Friend.
 I let this software get under my skin because I've spent almost $1000 on it, and probably cumulatively a year trying to get it to do what I want (and it still doesn't). Of course, that would get under anyone's skin.
 
"This forum is a service".....
 
Well, yeah. I have no other choice but to use it since there is little Customer Support, which is also a service that I'm supposed to have, but don't. Basically, you have to keep this forum open otherwise people would absolutely have no help at this stage. So I'm not going to give this company brownie points simply by maintaining a forum. It's something imo, most companies should (and do) have.
 
@Craig: As a CEO of Gibson, you're telling me that you're powerless to affect change at a subsidiary company. That's pretty embarrassing. That makes me think less of Gibson.

There are some really f**Ked up comments in here. I don't see how it's Craig's or Cakewalks responsibility to teach anyone anything or provide, for free, tutorials on learning it. The weekly tips Craig provides are very cool and I personally learned a lot from them and I appreciate the effort that goes into it.

+1
For someone who has supposedly happily moved to Ableton the OP spends a lot of time pissing and moaning here. And pretending to speak for a supposed majority of disgruntled users.
I'm a VP of nothing but my own small studio, which happily uses and endorses Sonar Platinum - for life.

This guy is what we in the business call an 'a-hole'

FettsVett
Craig, your ridiculous tirade above does not absolve you from your condescension into using an ad hominem. Let me put you in your place here: I am a customer. If you continue to treat your customers like this, word will break out and Sonar will sink even lower in reputation than it already has. I am reading countless GS posts right now with the same sentiment.

Word will only break out because people like YOU spread lies and misinformation.
GS is full of such people so it's no surprise that you are "reading countless GS posts right now with the same sentiment."

Bristol_Jonesey

FettsVett
Craig, your ridiculous tirade above does not absolve you from your condescension into using an ad hominem. Let me put you in your place here: I am a customer. If you continue to treat your customers like this, word will break out and Sonar will sink even lower in reputation than it already has. I am reading countless GS posts right now with the same sentiment.

Word will only break out because people like YOU spread lies and misinformation.
GS is full of such people so it's no surprise that you are "reading countless GS posts right now with the same sentiment."

I never visit GS at all - I pulled up a recent thread there last night to see if I could gauge the current sentiment. Surprisingly balanced and lots and lots of users speaking up favourably for SONAR - some recognisable from here too - along with the inevitable detractors. I don't honestly know what motivates people like the OP - choose a DAW that works for you and make the music that makes you happy.