I keep programming buttons to match key bindings I have set up, then when I come back the next day, those keybindings are gone.  They are still in the shuttle, but not in Sonar.
If I save a project, is keybindings universal, or just to that project?
 

Keybindings are usually global but if you use Lenses, changing Keyboard Shortcuts are (by default, I think) only saved, when the current Lens is saved.

Have a look at the Lenses settings (upper right corner of SONAR's main window) and either choose "None" or open "Lens Manager" and uncheck "Keyboard Shortcuts" to make them global again instead of Lens specific.

BTW, I too use a Contour Shuttle Pro 2 for several years now and would buy it again in a second. 
 

Man I bet that is it!  I have checked everything else and I have had issues where i forgot lenses was on! 
 
Thanks

Klaus
BTW, I too use a Contour Shuttle Pro 2 for several years now and would buy it again in a second. 
 

 
I hadn't really heard of anyone using this, I have one also and Thanks for that tip maybe Ill have to revisit it. I also had issues to retain settings and/or not too savvy and/or impatient setting it up, and more or less abandoned it, but I still use the jog wheel occasionally to move cursor in time line, seems to retain that function, and still have it listed in the ACT preferences. 
Any more tips on using it? 
One of my initial reasons for it,  I wanted to at least have buttons for transport control functions, mostly separate buttons for stop/rwd and pause/continue, rather than one or the other space bar, or ctrl or shift spacebar function, dependant on preference setting, but never seemed to get programmed properly
I would have also liked to be to be able to set a button to switch jog wheel function between move along timeline and zoom timeline in/out.  (Maybe these are all possible settings?).
 
Cheers    

I've been using a ShuttlePro for many years and wouldn't be without it. (Now using a ShuttlePro2). My gigs frequently employ Sonar to play files and the ShuttlePro enables me to have great control over the playback. I've programmed the buttons to activate the transport in addition to jumping forward or back to markers and jump forward or back one measure. Other buttons center the now time in the screen and perform a reset (this is necessary in case of stuck MIDI notes). The wealth of buttons on the ShuttlePro gives you many options for triggering keybindings.
Since I only use the ShuttlePro for Sonar, I've programmed it using the Global settings, not the Sonar ones. I've found that occasionally when using the Sonar settings, the ShuttlePro doesn't respond with consistency. Using the Global menu has resolved this problem.
The previous post identifying lens settings as a hindrance to storing settings is absolutely on point. After setting up your desired keybindings, you must save the lens to prevent your settings being lost.

Good to hear advice from active users, I had all but written it off as money not well spent, Ill revisit with global and lens setting, I could never get support replies from manufacturers.
 
Cheers
John