Problem with Command Centre

2017/07/28 13:02:43

Keano66

I am trying to download the updates in Command Centre. However, the Command Centre just says NO CONNECTION AVAILABLE.

Any idea what is going on?

2017/07/28 13:14:27

chuckebaby

1- Make sure your connection didn't drop out.

2- Are you using a 3rd party firewall ? Or Norton AV make sure you make an exception for CC.
Norton is notorious for blocking programs like this.

3- reset your modem.

2017/07/28 13:16:33

Keano66

Thanks Chuck for the reply. I am not using any 3rd party AV. Everything else with my internet is working fine. I am typing to you whilst I am still online. Occasionally, CC will get to the 'Checking for updates - Cakewalk Sound centre' but then fail. Is CC working for you?

2017/07/28 13:21:44

chuckebaby

I used it last night to download. it worked fine.
I wish I could be more help.

Are you using AV ?

2017/07/28 13:23:54

Keano66

I am not using any AV.

2017/07/28 13:26:27

promidi

Just confirming. Are you using the latest Command centre?

2017/07/28 13:41:31

Keano66

Yup, downloaded the latest CC - still the problem persists. Even going on to this Cakewalk forum is slow - at the bottom of the page it says : 'waiting for ajax.googleapis.com'.

Is CC working for you now?

2017/07/28 13:47:50

promidi

Keano66
Is CC working for you now?

Sure is. In fact, I have yet to have an issue with CCC in 2 and a half years.

Sounds like you may be having general internet issues. Have you done a speedtest. http://www.speedtest.net/

2017/07/28 13:59:25

Keano66

Thanks for all the replies. I should've gone with Chuck's suggestion to reset the modem - which i have just done and everything is now working! :)

2017/07/28 15:21:33

chuckebaby

The ole' Modem reset

hey it happens to me too.
Glad its all sorted.

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