Hi,
 
I had one Waves plug installed - it was working fine. Today I got a second one - and everything has to install from Waves central.
 
I just copy the Waves shell file to my VST folder (to keep it with everything else) but the problem is this:
The old file was called WaveShell-VST 9.2_x64.dll (Kramer Tape)
and the new one is WaveShell-VST 9.6_x64.dll (Kramer Tape and API 2500)
 
If I don't delete the old file it wants me to show it the Waves plugin folder every time SONAR starts - but won't accept anything. I'm pretty sure it should be
C:\Program Files (x86)\Waves\Plug-Ins V9   or maybe the shell folder
It won't accept anything though.
 
If I do delete the old file - all SONAR files (even a blank new one) want to reference WaveShell-VST 9.2_x64.dll.
So all my old files that had a Kramer Tape loaded will fail because this dll is missing!
 
Has anyone been through this? WTF?
I've uninstalled everything (in Waves central) and reinstalled (then I copy the shell file to my location) - but SONAR insists on referencing the old file - and I can't use the old file, because it won't accept the "Waves plugin location".
 
If anyone knows how to get past this - could you let me know?
Thanks

I have been through this pain many times

It is incredibly frustrating but we WILL get you sorted

The first thing to try is go to the plugin manager in SONAR and make sure the folder is in the scan path

Then do a reset of the plugins:

https://www.cakewalk.com/...roubleshooting.09.html

If this does not work properly please post back and let me know what folders are being scanned for VSTs by sonar and where your waveshell file is

UPDATE:
 
OK, I've got myself back to where only the old Kramer tape is installed - using WaveShell-VST 9.2_x64.dll from 2014.
 
Does anyone have advice how to install my new api 2500 and not break SONAR and/or the Kramer tape?
Should I just install the api? Will it know what to do with 2 versions of Waveshell?
 
Thanks

Waves support is fantastic, they will sort it out for you in no time. I would hit 'em up.
 
Rocky

I would load Waves Central, move your local licenses back to your cloud account. Then, uninstall Kramer, restart Waves Central (probably not necessary, but just to be safe) and use Easy Activate and Install to reinstall/install both plugins.
 
Dan
 

If in any doubt, just call Waves support. I had an issue a few months back and they were amazingly helpful.

Thanks for the ideas. I've got to grab something to eat - then I'll reinstall the apologies and try Boydies ideas. (I figured someone has been through this. I thought it was a SONAR problem as it is getting confused.
If nothing works I'll try waves support

To be continued...

PS - I should be able to load old projects with kramer tape, even if the name of the shell file changes - shouldn't I? The plugin is the same even if the shell changes.

I have always gotten great service from Waves support, as well. Very responsive and helpful.

+1 to WAVES support being amazing

I was having trouble installing my SSL bundle (which I had on trial) and in the midst of getting annoyed I got an email from WAVES (from a real person) asking how things were going and to get in touch if I had any issues, which I did

Within 30mins I got a reply with the correct advice (the issue was completely my fault as I had installed the plugins but not activated them!! Doh!!!)

Once you get your head around the way WAVES does things you will be up and running and be able to add to your WAVES collection without any problems