jbraner
PS - I should be able to load old projects with kramer tape, even if the name of the shell file changes - shouldn't I? The plugin is the same even if the shell changes.

Yes, you should.
 
Dan

bluzdog
Waves support is fantastic, they will sort it out for you in no time. I would hit 'em up.
 
Rocky

Agreed here. Waves even knows a lot about how Sonar deals with their plug-ins. Schedule a call with Waves Support and let them take you to a Web-share so they can get you sorted out.

Thanks again for the help.
I got back to my original position of Kramer tape working. Then I just installed the api.
So now i'm running with both of the shell files (one for each plugin) - but it works OK.
 
I think I'll leave it here - and get Waves support to tell me how to uninstall the older Kramer tape (I don't think Waves central is uninstalling it - because it was installed before there was a Waves Central) and re-install it, so SONAR works with older files pointing to the older shell.
 
This seems overly complicated for installing plugins...

IMHO you should uninstall all WAVES, then only install the latest via WAVES central to the default path and include WAVES default location in your VST path ... I do that here on several machine with zero issues.

AND - in case of problems do a VST reset before VST scan (often been recommended by WAVES support)

Hi Rob - the problem is getting the old version uninstalled. It was installed with license mgr, so waves central uninstall leaves traces. The plugin reset might fix this though - I hadn't tried that.

I sent a message to waves support so maybe they can suggest what to do.
I'll have more time to play with this tomorrow - I don't mind tinkering ;-)

The only time I've had issues with Waves installs is when I tried to put the Waves shell where I wanted it to be, instead of letting Waves use default locations. In that case, the Waves tech people took remote control of my PC and had it all sorted in under 10 minutes. There should only be 1 Waves shell on the system so I would contact their excellent support folks and get it sorted before another issue is created.

Waves support gave me this information for removal of waves, but that was over a year ago, I don't know if this still applies, but this worked for me back then.
 
Just these 3 steps.
1. uninstall Waves?
2. delete the folder C:/users/Your name/appdata/Roaming/Waves. If the appdata folder path is hidden then do 3.
3. press Windows key + R enter %appdat% select Roaming delete Waves folder.
4. reinstall waves?

I haven't heard anything from Waves support yet - but I'll try this tomorrow (Saturday). I'll also check
c:\program files (x86)\waves to see if the older version is still there.

I'm hoping that after re-installing - that the vst reset plugins will fix the issue where SONAR is confused and looking for the old she'll file.

Moving the shell file has always worked for me - but not understanding what's going on (together with forgetting about the copy of the shell file from 2 years ago) - is what got me ;-)

I have a better idea now, thanks to the help here and some messing around - plus I know how to get back to my original working position of the Kramer tape plug - so I'm willing to dive in...

Still, it shouldn't be this hard to install or update a freeking plugin ;-)

i called Waves support once when I had big issues with the plugs... they remotely controlled my computer and fixed everything in 5 mins.  Been great ever since.

Rob[atSound-Rehab]
IMHO you should uninstall all WAVES, then only install the latest via WAVES central to the default path and include WAVES default location in your VST path ... I do that here on several machine with zero issues.

AND - in case of problems do a VST reset before VST scan (often been recommended by WAVES support)

+1
This is the only way I install Waves.  I use Waves Central and all of my Waves Products install themselves by default.  No problems, no errors and when they update, everything goes smooth.