BobF

pwalpwal
unable to execute, they're over-stretching, i blame the recent non-technical management

OK.  How has that statement set the stage for positive change?  What did you just accomplish?

i'm just sharing an idea (that statement), no particular goal in mind, but maybe the management should consider going with their tech team recommendations, above marketing? (just as an example answer, first thing i thought of as it's fairly common, a regular thing that comes up in modern tech-oriented companies, ie, decision makers not "getting" the tech they're making decisions about)

I come to this forum to share ideas, learn new things... and above all else, Help others. Because that's what this forum is for.
 
I never looked at this forum as a place to come and complain. that's what Reddit, Facebook and your Twitter feed is for.

Interesting - everybody make music

I am pretty sure past postings for support positions has listed forum assistance as a responsibility. Maybe they came to the conclusion that is not the best method for them. My experiences with support have been ok - if I don't hear from them I follow up and have always got assistance.

Image Line has the best forum for support.  You can count on 2 or 3 of the developers involved.  They can also take a lot of heat. 
 
As for this forum, Mr. Anderton's involvement, and members, seems to be the solution for many things.  The people at Cakewalk seem to be more involved than 5 or more years ago.

jeff oliver
If you had a girlfriend that stop taking your calls and stop calling you, what would you believe?
A. She has a big surprise for you? Or
B. She is uncertain about the future?
:)
 

If she didn't show up every month with cool new stuff - B
If she did - A

pwalpwal

BobF

pwalpwal
unable to execute, they're over-stretching, i blame the recent non-technical management

OK.  How has that statement set the stage for positive change?  What did you just accomplish?

i'm just sharing an idea (that statement), no particular goal in mind, but maybe the management should consider going with their tech team recommendations, above marketing? (just as an example answer, first thing i thought of as it's fairly common, a regular thing that comes up in modern tech-oriented companies, ie, decision makers not "getting" the tech they're making decisions about)

I don't think you have ANY clue about how Cakewalk operates, who does what, their backgrounds, who sets schedules, and so on. 

hmm... I don't see a question about SONAR anywhere in that OP.

Anderton

jeff oliver
If you had a girlfriend that stop taking your calls and stop calling you, what would you believe?
A. She has a big surprise for you? Or
B. She is uncertain about the future?
:)
 

If she didn't show up every month with cool new stuff - B
If she did - A

That's a clever answer. It's just a shame that the cool new stuff isn't service or support.