• SONAR
  • 06 Update Track View Unusable (Solved..(fingers, toes, legs and eyes crossed) (p.2)
2017/06/30 23:47:48
bitman
LunaTech
Another attempt:  Do you feel me sweating yet!


That's weird.
Can you drag the TV top boarder up to fill the upper space. And the lower to the lower?
 
2017/07/01 00:01:05
LunaTech
Hello bitman...  I tried to move the video, track and bus and when I move either one the others shrink or disappear. Matt, I have no lens and even when I "enable" them the behavior is the same. The other weird thing is the spaces between the synth-rack, help and browser.. I cant even manipulate those but the detached console view is fine. Also note the Inspector sliced into a third. WTH.....???
2017/07/01 00:23:05
msorrels
Might want to try updating your video card drivers (maybe reboot too).  Are you running any utility software that tries to manage windows?  If none of that helps you might have to try resetting things to defaults (or deleteing ini files/removing whole registry trees).  Does it change if you change screensets?  Is the screenset locked?  I know screensets and window settings are stored in the Windows registry for SONAR, perhaps they have become corrupted?
 
2017/07/01 00:50:26
LunaTech
Hello Matt,
 
Thanks ... I tried different screensets and that has no effect. The screensets are also not locked. My video cared is  and AMD Radeon 460 . I have never had issues with Radeon cards. My windows 10 is pretty striped down. The only thing that would be managing windows would be the Video card itself. I loaded other programs, Audition, Photoshop and they do not give me any funkiness. I sent a case to support. Thank God I have a secondary machine but it is slower. I am hoping support can get back to me quickly. If I have too, I will uninstall this update and re install May's. I hope to hear from support before I do that . 
 
Thanks. 
2017/07/01 01:09:37
msorrels
I'd definitely try the rollback, it's very painless, you don't need to uninstall -- just open the command center and right click and rollback to the May release.  If it doesn't have the problem then you may need to work with Cakewalk to solve this.
2017/07/01 01:45:40
LunaTech
Yep....
 
Rolled back... All is well.. Now what??!!
2017/07/01 01:47:53
LunaTech
Except my cursor issue in track view is back... Bakers???
2017/07/01 04:55:59
SF_Green
Hi Lunatech.  Sorry you're having trouble.  I would try a few more things that reset the display in Sonar.  A Lens is in effect even if you didn't set one.  I would try toggling between a couple of the Lens settings (try setting to Basic, then Advanced, then Mixing, etc).  Also, what happens if you use Shift + F to set the tracks to full scale? Try hiding and re-opening the Inspector (I), Browser (B), Dock (D), Control Bar (C), etc to see if that helps.  Also, try switching Themes between Tungsten and Mercury to see if that resets things. 
2017/07/01 11:17:20
LunaTech
Hello SF_Green,
 
Thanks for all of the suggestions. I reinstalled the update and tried each suggestion without success. Its funny how rolling back fixes it. Did the update include Lens tweaking. The other irony is that the Mouse issue from May is fixed in June but now I cant use track view.. Go figure. 
 
2017/07/01 12:08:36
msorrels
I don't think Cakewalk has ever said exactly what the problem with the cursor click testing was/is.  They haven't offered any details that explain why some people had the problem and others didn't.  Without that knowledge you may have a hard time solving this problem.  The two seem related here.  You may need to roll back all the way to 2017.04 to get a usable system.
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