• SONAR
  • Why Cakewalk removed all the mac info from the website? (p.4)
2017/03/08 15:46:39
Starise
Potential reasons:
 
It's still in the oven baking.
 
It was burned and they needed to bake another batch. 
 
It isn't in the oven yet, but close
 
They decided not to bake it.
 
I understand your apprehension. This too shall pass.
 
Hang in there.
2017/03/08 15:59:35
pwalpwal
fwiw, according to seth, on steam about two weeks ago, it's still in development
 
however, to make the offer, then remove all info about that and not respond to enquiries comes across as "bait and switch" - hello marketing? product manager? anyone at cakewalk?
2017/03/08 16:33:30
azslow3
pwalpwal
however, to make the offer, then remove all info about that and not respond to enquiries comes across as "bait and switch" - hello marketing? product manager? anyone at cakewalk?

1) There was no OFFER. There was an information they are developing it and have plans to make some alpha last year. Obviously plans was changed. The information was significant, since previously there was public statements Sonar will never work on Mac.
 
2) Any public statement now, except "It will be available next week" (what they probably can not do) or "We have abandoned the idea" will trigger even more questions, rumors and complains. Even simple "Still in development..." will be immediately attacked with "Why it was delayed? What is the time plan? etc.
 
3) There are many users which do not care about Mac version... I even guess most of the users. There was no drastic changes in Sonar recently, many good bug-fixes and some workflow tuning. But nothing really "big". If there will be a statement "we are targeting our resources toward Mac development", while several people may feel themselves better, all other will "explode" (for wasting the money in something they do not want, do not need and will never use...).
 
So, my opinion is that current silence is the best approach from the marketing and product management perspective
2017/03/08 16:49:54
pwalpwal
1) well, i interpreted http://forum.cakewalk.com/Lifetime-Updates-and-SONAR-OS-X-Alpha-m3429473.aspx?tree=true as an offer of sorts - get a license, mac alpha for you
2) communications is an important part of marketing a product - which company wouldn't expect to be asked about their offerings? that's a good thing surely?
3) er?
 
/oao
 
2017/03/08 16:50:02
mettelus
As some people paid money with the expectation of the alpha version is where contention has always lied. People don't go ape over Ripple Delete because it wasn't a "hey pay us and you will get that benefit."

There is a subset of people who bought into lifetime upgrades only for the Mac alpha. Those people paid money without delivery of product. The wishy washy wording of that can be dealt with at a higher level, but the Federal Trade Commission (FTC) specifically has a complaint vehicle for this behavior from companies as consumer protection. Anyone can file those, and they get investigated with enough information given.

Therein lies non-communication being bad. Payment (specifically) for expected product not received falls into levels of fraud. First point is getting money back, so if anyone falls into that category above, check out FTC.gov/complaint
2017/03/08 16:51:12
rscain
---->Yawn<-----
2017/03/08 17:19:18
AdamGrossmanLG
reza
Guys, 
On the basis that Cakewalk has chosen silence, I would like someone who is in charge respond to my question. I know there are lots of rumors about Mac version but as a loyal customer, it is our right to know what's going on. No one from Bakery has not explained since they took the advertise out from the website.  The advertise about Mac version and lifetime update tempted most of us to pay money and use this chance to have the free version in the feature before its gone. 
I respect to all points of view but this time I really want someone who is in charge responds this thread.




 
actually, it is NOT our RIGHT to know.... 
2017/03/08 17:23:09
AdamGrossmanLG
chuckebaby
when it was first announced, there was no mention of a MAC version.
Im sure you all remember the buzz it created when they said "There is a major announcement".
Sonar Lifetime updates. MAC wasn't even mentioned until about a month later.
 
I understand the need for answers but I find pushing on these issues tend to rub the company the wrong way.
For example has anyone seen the "New features coming" on the cakewalk products page ?
Its the same old "Ripple editing" and "Comping features" that has been there since November/December.
 
Cakewalk is probably asking themselves "Is it really a good idea to let users know of our future plans when all they do is hold it against us in the form of accountability" ?
 
So while I do agree with most of what everyone here is saying, IMO I believe we sunk our own ships.
We wont be hearing about future updates anymore. We will simply get them when they are released.
Which is a shame really because I think Cakewalk was throwing out new ideas to gauge how users would respond. But instead of responding we pretty much used it as a leverage tool for "Where's our stuff".
Im not talking about just the MAC version either, im taking about new features as well like Ripple editing, comping enhancements, exc.
 
What cakewalk promised was an Alpha version. That is not something anyone can do serious work on.
That is a version that developers generally test the software using white-box techniques.
Also noted in the announcement was the Alpha version can’t run AU plug-ins, or talk to custom interface drivers only Core Audio devices will work.




agree 100%.   I appreciate the "in the oven" updates, and would hate to see them go away because of the unreasonable expectations and demands... but yes, the ship has been sunk.
2017/03/08 18:39:36
slartabartfast
mettelus
As some people paid money with the expectation of the alpha version is where contention has always lied. People don't go ape over Ripple Delete because it wasn't a "hey pay us and you will get that benefit."




I doubt anyone paid with the expectation of getting the alpha version for free. The clear expectation is that there will eventually be a finished (as much as SONAR ever is "finished" under the new regime) release version forthcoming which will be free to SONAR for life members. That expectation is likely to be satisfied, so long as the member survives long enough.
 
Presumably the lifetime update offer generated a significant bump in cash flow (it certainly seems to have generated a significant demand for support), and one can speculate that it was linked to the MacOS announcement in order to bring in buyers who want a MacOS version. If this additional revenue is in fact being used to cover the added expense of porting to MacOS, it could be that those purchasers would have been better advised that this was a pre-order of the Mac version. A Kickstarter campaign would likely not have had the same popularity. 
2017/03/08 20:10:21
azslow3
pwalpwal
1) well, i interpreted http://forum.cakewalk.com/Lifetime-Updates-and-SONAR-OS-X-Alpha-m3429473.aspx?tree=true as an offer of sorts - get a license, mac alpha for you

verbatim:

I own SONAR Platinum, Professional, or Artist today. If and when SONAR becomes commercially available on OS X, will I need to purchase a new license?
No. You will be provided a new installer for your license of SONAR Artist, Professional, or Platinum. You do not need to purchase a new license.

I think that is hard to interpret differently, at least for Lifetime users. If and when it is available, you do not have to pay extra. No more. No less.
 
Has someone seen any Cakewalk schedule for commercial version of Sonar for Mac? I do not.
 
If someone has payed money for an Alpha (== crashing, features incomplete) version which is "coming soon...". Sorry people. But you have already allowed all hardware developers feel free to sell products with Beta drivers... Now you are ready to pay for not yet released Alpha product... Are you ready to pay for not yet written prototype of something next time? Industry applause! But complains should be directed toward the mirror...
 
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