• SONAR
  • Sonar Platinum Crash after Crash after Crash! (p.7)
2016/05/12 07:36:46
chuckebaby
Jesse G
chuckebaby
but in your case, it sounds like there is a conflict between either hardware or possibly a plug in.
you shouldn't be getting any freezes by simply doing a bass track or using plug ins that came with sonar.
I feel for you and am sorry for your frustration.
 
what about external devices ? is it just the Octa-Capture plugged in when getting these freezes ?




When I get the freezing in Sonar Platinum, I have my Octa-Capture audio interface, Motu Microlite Midi interface, My M-Audio Trigger Finger, My M-Audio Radium 49, My Korg TR-61 Workstation, My Presonus Eureka Preamp, My Lexicon MX 2000, My Mackie Control Unit, and my Mackie Big Knob connected Connected.
 
All works well with any other software except for Sonar, Also, when the freezing occured, I didn't have any plugins Only the BFD Eco Drum synth, the AD2 drum synth, and Dim Pro for keys.


my advise (and its only suggestion) is to pull connected devices and add one at a time and test until you catch the culprit.
there is an obvious piece here that's not playing well with sonar.
why does it work in everything else and not in sonar ? good question, but as with any software, nothing is perfect.
I have had hardware and devices not work in pro tools but works fine in sonar.
 
 
2016/05/12 15:40:17
Jesse G
This computer was built with with Windows 8 from an installation I was awarded from my place of employment.  This was offered to all employees.   I then purchased the parts for my new DAW and built the computer and installed Windows 8.   I then allowed it to update itself to Windows 10 and made a DVD installation for myself. I then wiped the computer clean and re-installed Windows 10 from the DVD I made to ensure the install was clean.
 
I then installed Sonar Platinum and the plugins I have purchased and all that I have onto the computer.  I have my previous DAW with Windows 8.1 on it with Sonar X3 and that was freezing as well sometimes but not like Windows 10 and Sonar Platinum. This  if freezing every day and sometimes 3 times or more a session.  
 
I don't want to wipe it clean and re-install everything because I have used product registrations and am at the end of the registration cycle for these plugins.
 
2016/05/12 16:24:35
streckfus
The Grim
streckfus
 
I recently navigated through a crippling hardware-based failure and ended up building a new PC from scratch, and part of that process involved some heavy reading in Microsoft/Tech forums. While not SONAR-specific, a LOT of similar behavior was observed in Windows 10, and the common thread was this: users who took advantage of the free upgrade to Windows 10 without doing a fresh install ran into freezes, crashes, lock-ups, etc. Users who upgraded to get their new product key, then did a full, clean install of Windows 10 did not tend to run into the same problems. 
 



i have 4 systems upgraded to windows 10, 3 of them were in place upgrades and 1 was a clean install of windows 10 with a copy purchased from microsoft. i have found absolutely 0 difference between any of them with regards to speed stability or problems of any sort, they all work as flawlessly as the other. although i don't use sonar much at all now and i am leaving it at manchester i had no issue at all whether it be running on a machine with an in place install or clean install of windows 10. my 2 main daws and associated music programs run flawlessly on all machines regardless of whether they are on machines that had an in place upgrade or clean install of windows 10. i would advise people to not be afraid of the in place upgrade and save themselves a huge amount of time and hassle and try via the in place upgrade as apposed to having to reinstall everything etc that comes with a clean install. my experience and that of many many others are testament to the fact that generally speaking the in place upgrade to windows 10 works perfectly well and is completely indistinguishable from a clean install in all areas, performance. reliability you name it. of course there is always the exception to the rule, but it is certainly worth it to try the in place upgrade with your setup before doing a clean install. half an hour/ 1 hour of time for in place upgrade is certainly much more desirable than many hours even days of downtime and hassle that a clean install involves




I'm sure there are plenty of people who've had zero issues doing the free upgrade without a clean install. Just saying that while I was researching stuff, I found in many cases, those who were suffering from freezes, lock-ups, etc. had generally not done a clean install, then found their systems to be stable after they did. 
 
Obviously a worse case scenario if issues present themselves after the free upgrade. But yeah, I'm not suggesting that doing the free upgrade and stopping there is a guaranteed problem.
2016/05/12 16:25:56
streckfus
Jesse G
This computer was built with with Windows 8 from an installation I was awarded from my place of employment.  This was offered to all employees.   I then purchased the parts for my new DAW and built the computer and installed Windows 8.   I then allowed it to update itself to Windows 10 and made a DVD installation for myself. I then wiped the computer clean and re-installed Windows 10 from the DVD I made to ensure the install was clean.
 
I then installed Sonar Platinum and the plugins I have purchased and all that I have onto the computer.  I have my previous DAW with Windows 8.1 on it with Sonar X3 and that was freezing as well sometimes but not like Windows 10 and Sonar Platinum. This  if freezing every day and sometimes 3 times or more a session.  
 
I don't want to wipe it clean and re-install everything because I have used product registrations and am at the end of the registration cycle for these plugins.
 




Youch, sorry to hear it man. 
2016/05/13 09:59:25
ebibault51
It's a fact: since Platinum, I have more and more crashes (or freezes). Sometimes it comes from specific plugins who are known to involve issues: V-Vocal, Melodyne essential...
 
But most of the time, there is no clear reason, except the fact that I'm the kind of guy who acts very quickly on a PC (yes, we are musicians, that means we are handy!): for example, I click on save, then I close the file, I see that the mouse arrow is OK, so I immediately click on File to open another project... and then, SONAR crashes. Or for example, I'm testing tons of VST sounds and/or VST FX presets, while playing a short loop, and after a few minutes, SONAR will lose control and freeze.
 
BUT I recently discovered something: I think I've got much less problems when the 2x button is NOT on. It's strange because I've chosen upsampling RENDER only for all my plugins, therefore it should not have any importance when playing a project. But I really think that since I turned this option off, I can work hours without any crash or freeze (except with particular plugins).
 
To be honest, I must say that:
- I often use 32 bits plugins with BitBridge, and it's a known reason for instability.
- I'm so happy with all the gorgeous new SONAR functions that my projects are by far more complicated than ever. For example : 40 tracks with take lanes and automation, 15 VST synths, 8 busses, maybe 100 FX and PC... I think that can explain the problems too! I think that people who don't use many VST synths in their projects have less problems.
2016/05/14 21:42:19
Jesse G
Today, I recorded three sessions all CRASH FREE!!!   I read a posting from Craig Anderton from his Tip of the week 35.   There was a driver which came with my computer on board sound card for the motherboard that was interfering with Sonar some how.  I deactivated, started the computer  and played 2 song that always crashes and whalah!!!  no crashes.   I recorded more midi instruments into the song, changed midi notes, hit play and pause on my MCU several times and no crash at all.   (Most of the times with crashes I was using Midi )
 
Once you are directed to the page from the link, scroll down to Tip 35
http://forum.cakewalk.com/Friday39s-Tip-of-the-Week-93-Convert-PRV-MIDI-Controllers-to-Track-View-Automation-m3074655.aspx
 
Thanks everyone who kept telling me to dig deeper, giving me advice and holding my hand as I shared tears over my baby (DAW) while it was sick .
2016/05/14 22:09:15
streckfus
Great news! I know exactly how you feel when you make changes and re-open SONAR with crossed fingers, then smile like an idiot as it works without a hitch.

Glad you were able to get things running again. SO frustrating when things act up and there aren't immediate/obvious reasons.
2016/05/15 06:53:52
chuckebaby
Jesse G
Today, I recorded three sessions all CRASH FREE!!!   I read a posting from Craig Anderton from his Tip of the week 35.   There was a driver which came with my computer on board sound card for the motherboard that was interfering with Sonar some how.  I deactivated, started the computer  and played 2 song that always crashes and whalah!!!  no crashes.   I recorded more midi instruments into the song, changed midi notes, hit play and pause on my MCU several times and no crash at all.   (Most of the times with crashes I was using Midi )
 
Once you are directed to the page from the link, scroll down to Tip 35
http://forum.cakewalk.com/Friday39s-Tip-of-the-Week-93-Convert-PRV-MIDI-Controllers-to-Track-View-Automation-m3074655.aspx
 
Thanks everyone who kept telling me to dig deeper, giving me advice and holding my hand as I shared tears over my baby (DAW) while it was sick .


dude, I am very excited to hear this.
its hard enough to make good music, record tough passages of music with out having pc issues.
now you can get back making great music. rock on bro.
2016/05/15 08:04:37
MacFurse
chuckebaby
Jesse G
Today, I recorded three sessions all CRASH FREE!!!   I read a posting from Craig Anderton from his Tip of the week 35.   There was a driver which came with my computer on board sound card for the motherboard that was interfering with Sonar some how.  I deactivated, started the computer  and played 2 song that always crashes and whalah!!!  no crashes.   I recorded more midi instruments into the song, changed midi notes, hit play and pause on my MCU several times and no crash at all.   (Most of the times with crashes I was using Midi )
 
Once you are directed to the page from the link, scroll down to Tip 35
http://forum.cakewalk.com/Friday39s-Tip-of-the-Week-93-Convert-PRV-MIDI-Controllers-to-Track-View-Automation-m3074655.aspx
 
Thanks everyone who kept telling me to dig deeper, giving me advice and holding my hand as I shared tears over my baby (DAW) while it was sick .


dude, I am very excited to hear this.
its hard enough to make good music, record tough passages of music with out having pc issues.
now you can get back making great music. rock on bro.


So glad you got to the bottom of it and +100 re chuckebaby's comments. On a plus, it's like working on your car when it keeps breaking down. At least you get to know it lot better !!!   All the best to you.
2016/05/15 16:45:26
Cactus Music
Craig discovered that HDMI Audio drive issue a while back. I thought every regular on the forum would have been aware of this issue by now as it has been the topic on many threads.  If you look back at my MoBo shot its shows the HDMI port that new MoBos seem to sport. So the video driver includes an audio driver to support that. Disabling the audio driver for many resolves a conflict. 
I can't see that it would cause that much trouble but hey,,
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