• Hardware
  • Help with focusrite 2i2 - windows 10 + scarlett2i2 keeps glitching/crashing
2017/04/17 18:41:58
mastacraft
 

Hey guys running a solid laptop that used to run pro tools 10hd fine with windows 8.1 and the scarlett 2i2 absolutely was loving it.

Now it has been upgraded to windows 10 and I have pro tools 12.5 and it keeps like glitching on the scarlett like it will pop and just reset itselfso to speak lights will flash on then off so it interrupts anything recording....i also got the latest driver from the website wondering if any of you can help attached a screenshot of my settings and pro tools. It actually does it even listening to youtube or watching movies.
2017/04/18 17:54:42
Beagle
have you tried running DPC Latency checker?
 
http://www.thesycon.de/eng/latency_check.shtml
2017/04/18 18:45:22
RSMCGUITAR
What generation Scarlett?
2017/04/18 19:49:00
mastacraft
hey guys  it is a 1st gen....
 
Latency was showing it going red lines the above one is not made for windows 10/8.1?
2017/04/18 20:37:46
Beagle
mastacraft
hey guys  it is a 1st gen....
 
Latency was showing it going red lines the above one is not made for windows 10/8.1?


then you have some problems with something causing latency in your system.  
first things I would check would be: do you have wifi radio on?  
USB power settings - make sure ports are always on
make sure hard drive is not going to sleep
virus checker - turn it off (and therefore even if on a wired LAN unplug it during the time you're using sonar/soundcard).
2017/04/18 20:42:09
mastacraft
hey beagle it only happens when the scarlett is plugged in otherwise the latency is finne i will try to do all the above things
2017/04/18 21:00:18
RSMCGUITAR
What driver are you using? Are you aware of this site beta.focusrite.com ?
2017/04/18 21:09:23
mastacraft
yes i have tried every single one including the one focusrite recommended....i just reinstalled back to windows 8.1 which it was working fine with but i fear the bios update is playing foul....i have recieved these blue screens so far
2017/04/18 22:03:16
cclarry
EDIT: Saw your specs...
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