I did a search and no record was found. My account says no download available but the serial and such is in there.
I cant see it as installed in Sonar (newest update) and it isnt listed in Command Center.

Contact Cakewalk account support http://www.cakewalk.com/Support/Email/AccountHelp
 

Yup done. Thank you!

24 hrs. No reply.

36 hrs, 2 emails to support and no reply.
Wow. Glad I rarely need actual tech support.
 
Oh yeah and the new limiter doesnt show up anywhere either.

Dickie Fredericks
36 hrs, 2 emails to support and no reply.
Wow. Glad I rarely need actual tech support.

 
 
It looks like support sent a message to you at 8:30AM EST this morning, did you receive that? Make sure to check the demo's tab in Commander Center for the CA-2A installer.
 

Dickie Fredericks
Oh yeah and the new limiter doesnt show up anywhere either.

Make sure you install the latest version of the Engineering Suite under the SONAR Platinum Command Center item.

I did not get the email from support. Also, I never noticed the demo tab. The only thing in there is a Rapture Pro demo.
 
So I still have no access to the CA-2A

Seth Kellogg [Cakewalk]
Make sure you install the latest version of the Engineering Suite under the SONAR Platinum Command Center item.

Does this mean the c2a is included in the Eng Ste?

It has nothing to do with the CA-2A. Put the quote in context

Seth Kellogg [Cakewalk]

Dickie Fredericks
Oh yeah and the new limiter doesnt show up anywhere either.

Make sure you install the latest version of the Engineering Suite under the SONAR Platinum Command Center item.

The reply was for the Adaptive Limiter.

Dickie Fredericks
I did not get the email from support. Also, I never noticed the demo tab. The only thing in there is a Rapture Pro demo.
 
So I still have no access to the CA-2A

Please check your spam/junk folders. The date stamps "Thu, 08 Jun 2017 08:33:25 -04:00"
 
Try checking C3 again, I had IT do a switch on the backend. It should be showing up now.