As a matter of fact, I use the Shuttle Pro V2 pretty much, but for me its main strength is its powerful macro capabilites, and that it is possible to reconfigure it on the fly without leaving the app you are using.

About Terry's offer, maybe he just got the job and he is willing to do it right. I think that whatever Contour Design has done in the past, any update will be welcome by those of us who still own and use their products.

terryg@contourdesign


Hi All,

I realize this thread hasn't been updated in a while, but I wanted to see if Sonar users are still using the Shuttle products and if anyone is interested in utilizing the Shuttle SDK for Sonar support.

I'm still using mine...although I've encountered mechanical failures on the two "inside", curved buttons under the scroll wheel.  (I had them mapped to next & prev marker and had apparently pounded the poo out of them.)  I've had to abandon those buttons and use the "outside" buttons instead.

It still gets used more often than the TranzPort...which duplicates all the functionality and then some...but it's just easier to find the buttons on the Shuttle.  (Odd that both of these devices have been abandoned by their respective vendors.)

Just being stupid here...what would the Shuttle SDK do for us?

(Uh...will the SDK fix the buttons?

No?

Hmm...didn't think so.)

I still have mine too. Good gear!

 

terryg@contourdesign


Hi All,

I realize this thread hasn't been updated in a while, but I wanted to see if Sonar users are still using the Shuttle products and if anyone is interested in utilizing the Shuttle SDK for Sonar support.

Thanks,

Terry Goyette
Shuttle Product Manager
Contour Design, Inc.

http://contourdesign.freeforums.org/

Terry - Please see my post right above yours.  I would love to see something happen to get this back to the way it was in V1, and the code exists, it just needs to be updated.  Surely someone there must have the resources to get this back where it used to be.
 
If you look around the forum here over the years, you will find numerous threads about the exact same as this one, and specifically my post.  As I said above - I'm about the chuck the Shuttle, but if it were made to work like it used to, I'd love to continue to use it and would be an advocate for other Sonar users to do the same.  Heck - I'd even do a little tool expose on it on my website like I did the Behringer BCF2000 if it were useful like it used to be, but right now, it's hard to recommend anyone get the thing for Sonar because it just seems so far removed and unneccessarily convoluted considering all the other devices that work right around these issues (as above).  It really seems like since it used to work as a plugin it wouldn't be much of a stretch for Contour to take the responsibility to support the product.
 
And if you wanted to add some cool stuff to it, you could expand that Sonar plugin to allow for macros of commands to be built and run without additional software and maybe to have the option to use the bottom buttons as "shift modifiers" so that you can have a regular set of commands and an alternate bank of macro commands.  For example, I have Undo as my top left button, but it would be cool if I could use the button in a "shifted" context to undo, rewind to where I started, and record - In Sonar, three button presses on the keyboard (ctrl-z, w, r) - or even without the shift...
 
Please respond and let us Sonar users know what you guys are able/willing to do and maybe someone from the community with the skills would be able to assist.

Since history generally repeats itself, I'm sure Contour Design would not hesitate to do just what it did before.  Hit and Run.

But if this is what will happen, as long as we get a fully-functional plugin out of the exercise, I'm in favor.  I think a lot of others who paid their $200 would also like to be able to use the thing for more than they probably are - or maybe take it back out of the drawer and give it another shot.

As it is now, every one of those people is BAD publicity, so it seems that it would be in the best interest of Contour to do what they could to regain those people as possible future clients.

<crickets>

Blades


<crickets>

You noticed

I apologize everyone, but I was never notified of a response from this thread.  I was checking through some of my bookmarks and this thread popped up.

I am happy to work with a 3rd party to get something working for your Sonar users.  Please do not think we are uninterested or lackadaisical in getting back to our users.  You can blame me if you want to.  I am trying to reach out to our many loyal users because I realize no one has for a long time.

Please contact me directly if you would like to collaborate on a new Sonar plug-in.  Unfortunately, the old Sonar plug-in was well before my time.

I hope you can forgive my tardy response.

Terry Goyette
Shuttle Product Manager
Contour Design, Inc.
shuttle@contourdesign.com

http://contourdesign.freeforums.org

ba_midi,

I'm not looking to 'harvest' any users, use them as 'guniea pigs', nor am I trying to be arrogant.  Last December when I started this position I knew there would be some opportunities to regain some of our lost user-base.  I will stand and take the blame if that needs to happen, but I assure you I am looking to help our loyal Shuttle users, nothing more.  I realize there are plenty of choices when it comes to jog and shuttle controllers, and hope that our users' input will make future updates worthwhile.

If you have any other comments about this thread or the Shuttle products, please contact me directly if I do not reply to this thread.

Thanks,

Terry Goyette
shuttle@contourdesign.com
Shuttle Product Manager
Contour Design, Inc.

http://contourdesign.freeforums.org


ba_midi


Terry,
 
  But I must stay I think it's a little strange that someone from Contour Design comes here after a long absence and disappearing act to test the waters.  There was hardly any real support when you were in bed with the Cakewalk marketing people, yet you want to come "harvest" Sonar users again?
 
I find that arrogant and opportunistic at best.
 
Make a good product and support it properly.   Wouldn't that be a novel idea?
 
The product itself was well made, and had a limited but useful purpose.  It cost almost 200 (or more) when I bought my V2.  As others pointed out, it had LESS functionality than the previous model.
 
While I try to be a constructive and positive person in life, I must say that I am actually laughing that you have the gaul to come here without even a slight apology for abandoning Sonar users, yet seemingly to harvest us again.
 
As far as I'm concerned, I would doubt I would ever purchase a product from your company again unless you made something that no one on the planet did and only if iit was inexpensive.
 
Since history generally repeats itself, I'm sure Contour Design would not hesitate to do just what it did before.  Hit and Run.
 
Sorry to be blunt, but I'm being honest and I think your company needs to hear this (as do others).   People are tired of being treated like guinea pigs.
 
Good luck - whatevever you're up to.
 

So, it's now six months later (May 2011). I came across this thread because I have a ShuttleXpress that worked flawlessly with SONAR 5PE, but now fails miserably with SONAR X1PE. 
 
Before, I was using the CS plugin that was written way-back for SONAR 3, adn which still worked for SONAR 5. It wasn't really all that bad, just not configurable. The latest basic driver/applet fmo the Contour Support webpage actually did work in X1, after I re-targeted the executable in the "Application setting" > Options. BUT, then I needed Lexicon Pantheon to work, for which the current workaround is to run the SONAR executable (SONARPDR.exe) in Compatibility Mode as Administrator. Since setting that, the Shuttle no longer talks to SONAR, even though the Taskbar icon indicates that SONARPDR.exe has the focus. (Whether teh Shuttle isn't talking, or SONAR isn't listening, or Windows isn't passing the message, I don't know.)
 
It would be great to see support for SONAR again. I have always liked my little UFO-shaped jog/shuttle wheel in SONAR, and would like to continue doing so, whether with the basic applet, or even better, a CS plugin.
 
So, did the trail of supprt die, or did it perhaps move to another thread?