maltastudio
I tried the motu 624 on 3 different win 10 pc and Sonar for live performance.
On the 1st one (Acer aspire V5-519G) the most powerfull it`s unusable.
On the 2nd an 8 year old pc it works fine exept that every while it losses connection with usb but if you close Sonar and open it it will regain connection no reboot reqiured.
On the 3rd an i3 Toshiba sattelite laptop it acts exactly as the 2nd pc.
I own 3 AVB interfaces (2x 1248, 1x UltraLite) and have meanwhile used it on 3 different PCs (2x beefy desktops, 1x Acer tablet PC) and have none of the described problems.
Those following the forum may remember me have issues with (a) the device not connecting after reboot back in Sep 2016 and (b) occasionally corrupted recordings in Nov 2016. BOTH problems (a) and (b) have been solved and I've been running these interfaces at excellent stability with no issues in the past 5 months.
BTW, all win10, fully patched, all plugs up to date, Sonar 2017.04.
I'm sure you have tried a lot already so I might be repeating stuff you tried but ...
... try physically different USB ports (USB2!)
... check USB power plan settings
... make sure you have the latest driver (v4.0+72216 | March 23, 2017)
... try disabling MMCSS in Sonar (not sure it makes a difference these days, but worth a try)
... alternatively you could try to use the previous driver (
v4.0+72091 (Release Date 2017-03-01)) but not any earlier
... also - although not recommended - try to plug a USB2 hub in between. I know everyone tells you not to do so but this has cured a few problems with other hardware here (and due to cable length connections and DAW in a different room I run all my interfaces on USB2 extenders and they work fine) ... so it's worth a try ...
will stop by later to see if I can think of anything else ...