WRT the forum, sometimes the automatic spam blocker removed posts and thread. This can happen when a post is created or edited. Also duplicate posts may get deleted.
If the latest update 2017.04 is not showing up in the Command Center, you can try to force an update to the Command Center by clicking the gear in the upper right of the Command Center UI, then clicking the "Check Now" button on the settings page. Given when the update was released, you may want to review your status
https://www.cakewalk.com/My-Account/Membership. If everything looks OK and you still do not have the update contact support.
I do not own Kontakt hopefully some one that does will comment about this issue. It might help if you could provide a little more information about the crash and your system configuration.
To open a project in Safe Mode, hold the SHIFT key while opening the project.