If something can go wrong, it will go wrong. I do not remember who was the first with such pessimistic statement
With USB-MIDI cable and Xctl mode, open AZ Controller interface:
1. without touching anything on XTouch. Do you see something in the "Last MIDI event" ?
2. If yes, what exactly?
3. If no, in the Overview Tab, do you see "Device(Online)"?
According to the documentation, XTouch should send "ping". But it is unclear either it does that only after correct "Hello" is received or always.