For the benefit of other newbies like me, here are a couple things I learned - The Roland support page pointed me to V2.0 driver version for Windows 7 support. According to the Cakewalk support page, v2.0 driver requires the 1.3 firmware update for both the console and the IO unit. For a simpler initial setup, the v1.0 driver is recommended and is what i re-installed. The Roland support page did not mention this, at least not via my search path. There were settings within Sonar that I had to change to make it recognize the VS700c as the DAW surface. I skimmed over this in the "getting started" guide since it was in the "Installing Sonar" section and I already had the software on my computer. My bad.