Hey guys!
I've got a 2i4 1st Gen from Focusrite, love it been using it on my HP laptop, works like a charm. Just got a custom built monster PC and was anxious to use it with Sonar Platinum but all audio that comes through the USB interface is crackly, poppy, blendy, and even slowed at times. I reached out to Focusrite and was unable to find a solution. Disabled fast boot, the USB power savers, power management and updated the BIOS to no avail.
My specs ASUS
Intel Core i7-6700K @ 4.00GHz
32 GB RAM
Realtek High Def Audio
GTX 1070
My DPC Latency Test:
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CONCLUSION
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Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:06:20 (h:mm:ss) on all processors.
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SYSTEM INFORMATION
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Computer name: DESKTOP-2CNQ6D3
OS version: Windows 10 , 10.0, build: 17134 (x64)
Hardware: ASUSTeK COMPUTER INC., Z170-AR
CPU: GenuineIntel Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
Logical processors: 8
Processor groups: 1
RAM: 32706 MB total
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CPU SPEED
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Reported CPU speed: 4008 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
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MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 649.709164
Average measured interrupt to process latency (µs): 2.397719
Highest measured interrupt to DPC latency (µs): 647.409761
Average measured interrupt to DPC latency (µs): 0.960707
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REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 434.452844
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Highest reported total ISR routine time (%): 0.035395
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Total time spent in ISRs (%) 0.057721
ISR count (execution time <250 µs): 261627
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 7
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0
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REPORTED DPCs
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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 1827.371507
Driver with highest DPC routine execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation
Highest reported total DPC routine time (%): 0.125322
Driver with highest DPC total execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation
Total time spent in DPCs (%) 0.172886
DPC count (execution time <250 µs): 987835
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 1450
DPC count (execution time 1000-1999 µs): 1
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0
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REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: explorer.exe
Total number of hard pagefaults 354
Hard pagefault count of hardest hit process: 110
Number of processes hit: 19
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PER CPU DATA
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CPU 0 Interrupt cycle time (s): 11.066701
CPU 0 ISR highest execution time (µs): 353.273204
CPU 0 ISR total execution time (s): 1.660805
CPU 0 ISR count: 256983
CPU 0 DPC highest execution time (µs): 1827.371507
CPU 0 DPC total execution time (s): 5.177946
CPU 0 DPC count: 970207
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CPU 1 Interrupt cycle time (s): 1.257480
CPU 1 ISR highest execution time (µs): 434.452844
CPU 1 ISR total execution time (s): 0.094937
CPU 1 ISR count: 4627
CPU 1 DPC highest execution time (µs): 507.508982
CPU 1 DPC total execution time (s): 0.047922
CPU 1 DPC count: 5156
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CPU 2 Interrupt cycle time (s): 0.740061
CPU 2 ISR highest execution time (µs): 143.020459
CPU 2 ISR total execution time (s): 0.000841
CPU 2 ISR count: 24
CPU 2 DPC highest execution time (µs): 57.615519
CPU 2 DPC total execution time (s): 0.023433
CPU 2 DPC count: 10082
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CPU 3 Interrupt cycle time (s): 0.744725
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 37.918663
CPU 3 DPC total execution time (s): 0.001068
CPU 3 DPC count: 402
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CPU 4 Interrupt cycle time (s): 0.744677
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 28.505988
CPU 4 DPC total execution time (s): 0.003752
CPU 4 DPC count: 1163
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CPU 5 Interrupt cycle time (s): 0.737013
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 29.263224
CPU 5 DPC total execution time (s): 0.002038
CPU 5 DPC count: 689
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CPU 6 Interrupt cycle time (s): 0.769074
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 24.442365
CPU 6 DPC total execution time (s): 0.003760
CPU 6 DPC count: 1183
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CPU 7 Interrupt cycle time (s): 0.710221
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 41.541168
CPU 7 DPC total execution time (s): 0.001441
CPU 7 DPC count: 404
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Would LOVE some help with this. Been banging my head at it for a week.
-Cable