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  • Quad Capture Problem ??
2017/04/12 00:19:16
marvinglenn2
Hello Great Ones,
 
I began experiencing a strange "white noise" or "static" sound today when playing back about 10 trax. I isolated what I thought was the culprit track; i.e. the noise only came when I played that track.  Since I couldn't think of any way to get rid of the noise, I reinstalled the Quad Capture driver and initialized its settings.
 
Now, there is a strange overall echo sound when playing back audio.  Also, I cannot turn up my monitors past a certain point without experiencing a deep overload/feedback sound that could damage my speakers.
 
In the QuadCapture interface the ASIO settings seem to be correct and latency is good (none).  I have the "Use ASIO direct monitor" checked.  Sample rate is 441 and the clock is internal. "Low latency" mode is not checked.  I have changed nothing else in my system and this is the first time I've had this problem.
 
Any suggestions, please?   Thank you
2017/04/12 11:04:48
wetdentist
but if you mute that one bad track, all the noise goes away?
2017/04/12 11:11:44
chuckebaby
could be something trivial like a mic still plugged in some where (with input echo still on) and nothing to do with your previous problem (the static).
 
2017/04/12 15:15:05
JonD
Shot in the dark, but since it's a bus-powered unit, might be worth switching USB ports and see if that changes anything.
2017/04/12 15:24:39
Cactus Music
As said above, it could be your monitoring system, actually if there is feedback this more or less proves this theory. De select the direct monitoring. 
 
2017/04/12 17:33:08
THambrecht
We are recording tapes with 3 Quad Captures and there is a little bit "white noise" and a static buzz 200 Hz (?) in the monitor out.
But when I load this recordings on an other computer this recordings are all absolutely clean without any noise or buzz. So I think this is a problem with the monitor from the Quad Capture.
2017/04/12 17:38:35
tomixornot
Just in case the white noise is due to a trial plugin ?
2017/04/14 23:04:01
marvinglenn2
Because the problem persists even when I playback from another DAW, the "trial plugin" idea doesn't seem accurate.
 
Thank you all for your responses.  I suppose it could be due to a bad Quad Capture unit.  I hope not, though.  I am pursuing this further with Cakewalk support and I'll let you know how it goes.  
 
Thanks again! 
2017/04/15 00:26:45
Kamikaze
What happens when you move it around. My quads monitor out as picking up something from a secondary laptop. Moving helped me find it
2017/04/15 01:52:39
jpetersen
The QuadCapture is microphonic and hums very slightly in Hi-Z mode.
Turn off the Hi-Z switch at the back of the unit.
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