• SONAR
  • Can't Uninstall Free Kontakt Player
2017/04/02 19:36:25
konradh
Kontakt is crashing Sonar and NI support communities say that the free player is corrupted.  When I try to update the free player in Service Center, the update fails.
 
Since I own Kontakt 5 and it is current, I don't need the free player.  How do I get rid of it?
2017/04/02 20:05:13
Sanderxpander
Normally from "programs and features" in the control panel, same as with any installed application.
2017/04/02 20:24:06
slartabartfast
+1 to the standard Windows uninstall if available
 
Sometimes the uninstall database is corrupted, and often reinstalling the application (or repairing if that is an option) will put it into a state that the uninstall will work.  Sometimes uninstall will fail due to running components, so running the Windows uninstall from safe mode will often help. Applications like Revo Uninstaller Free will sometimes work when standard methods fail. And of course you should check with the application developer site to see if they offer an uninstaller specific to the application. Your situation may be complicated by the possibility of shared components between the full program and the lite version, but if uninstalling one kills the other, then you can just reinstall the one you want to keep.
 
2017/04/02 20:36:41
konradh
Thank you.  Will try that.
 
Since Kontakt has this elaborate Service Center for installing, authorizing, and updating, I am surprised it doesn't provide an uninstall option.
 
I will see what happens using Windows.  Thanks.
 
2017/04/02 22:11:44
Zargg
Hi. Have you tried using the new Native Access? 
https://www.native-instruments.com/en/specials/native-access/
Don't know if it will help or not.
All the best.
Edit: Just tried, and it does not have an uninstall function.
2017/04/04 01:40:37
mudgel
Usually there is an uninstall program in the same directory where Kontakt can be found. You may end up deleting all versions of Kontakt but it's only a brief job reinstalling the full version.

BTW you don't have to install from the Service Centre. You can always install from the installation.exe which is available from your online account. A bit like Cakewalk except that Service centre will find NI programs that were installed without going through the Service Centre.
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