• SONAR
  • [Solved] New Laptop - audio dropouts (p.4)
2017/04/01 15:42:40
pwalpwal
@op, as mentioned, disable every other sound device (in windows device manager) except the one you're trying to use with sonar
 
2017/04/02 16:16:49
SGodfrey
Hi Guys,
 
The good news is that I've just been testing my laptop for over 3 hours, recording sound from the TV and monitoring latency - it passed with flying colours!  I thought you might like to know that I found this link from Native Instruments that was very helpful and pretty much contained everything I could hope for on the subject:-
 
https://support.native-instruments.com/hc/en-us/articles/209571729-Windows-Tuning-Tips-for-Audio-Processing
 
I've edited the original heading to show that this is now solved and I've also edited the original post to show the solutions I implemented, without having to scroll down everything.
 
I do have a remaining side-effect that after I unplug my UA-25EX soundcard and go back to non-DAW work, I’ve lost the onboard soundcard (Realtek) driver, so I have no sound at all and have to restart, but I’m sure I’ll find a workaround or just live with it.
 
Thanks again for all your help!
Simon
2017/04/02 16:38:04
ryecatchermark
This makes sense, if you have disabled the Realtek audio card in device manager. I think you can re-enable it in device manager without restarting your computer when you want to use it.
Mark.
2017/04/02 16:45:20
ryecatchermark
Also, if the Realtek doesn't show up in device manager, it could be because you disabled High Definition Audio Controller (under System devices). I did that at first too, but then I discovered I didn't need to disable anything under System Devices to keep LatencyMon happy. Hope that helps.
Mark.
2017/04/02 17:11:44
StarTekh
https://www.asus.com/Notebooks/ASUS-Vivobook-X556UA/HelpDesk_Download/
 
Bios rev :BIOS 305(X556UAM)
Fix the bug about USB <<<<<<<<<<<<
Notice:Please check in the BIOS setup for the correct BIOS file name of your Notebook PC. Please refer to FAQ:
BIOS Name of Notebook PC....Update the bios to : BIOS 405
Update FW
 File Size2.53 MBytesupdate 2016/12/29
2017/04/02 17:28:20
SGodfrey
ryecatchermark
Also, if the Realtek doesn't show up in device manager, it could be because you disabled High Definition Audio Controller (under System devices). I did that at first too, but then I discovered I didn't need to disable anything under System Devices to keep LatencyMon happy. Hope that helps.
Mark.



Yes, I had High Definition Audio Controller disabled too and as soon as you do that, the Realtek Sound Device disappears from the list.  As soon as you re-enable the High Definition Audio Controller, the Realtek Sound Device reappears.
Solved.
Thanks Mark!
2017/04/02 17:30:36
SGodfrey
StarTekh
https://www.asus.com/Notebooks/ASUS-Vivobook-X556UA/HelpDesk_Download/
 
Bios rev :BIOS 305(X556UAM)
Fix the bug about USB <<<<<<<<<<<<
Notice:Please check in the BIOS setup for the correct BIOS file name of your Notebook PC. Please refer to FAQ:
BIOS Name of Notebook PC....Update the bios to : BIOS 405
Update FW
 File Size2.53 MBytesupdate 2016/12/29



Any idea what "Fix the bug about USB" is?  I'm very reluctant to touch the BIOS unless I really have to ...
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