First, it is absolutely 100% possible to take mono tracks, feed them into a stereo bus, and pan the each mono sound wherever you want in the stereo field. You can do this whether you're using a Send to a bus (use the Send Pan control), or directing the track output to the bus (use the track Pan control. If using a send bus, you have to make sure the Pre/Post settings work correctly with the track fader setting. For example, if you want Pan to be determined solely by the Send Pan control, you'll want either the Send set to Pre and the track fader down, or if the Send is set to Post, then you can set the track output to "none" and accomplish the same thing while still be able to use the track fader to control level.
There are multiple ways to mess up the routing to give the appearance of what you describe. The track output and send might be active at the same time. You may have hit the phase button by mistake instead of the interleave and now it's not visible, or the pre and post send and track controls may not be in sync.