Crashes do happen and the midi icon will stay on after some. The easiest way to get rid of it is to restart SONAR and then shut it down. A second restart seems to clear it up for me, and that has happened since, well, forever, and across various interfaces.
Personally, I've been using TASCAM interfaces for the last couple of years. The UH-7000 and the US-20x20. The UH 7000 was their "premium" interface, made with an eye to the audiophile for some reason. The drivers aren't the lowest latency and they've stopped working on them - or haven't put out new ones in a couple of years. However, it is superb conversion and clean pres worth the asking price of the whole interface. You can find them for less than $500. The 20x20 is the later US series (for which they continue to work on drivers for the whole US series [an important fact to ferret out for your long-term peace-of-mind]). Plenty of ins and outs and, quite frankly, in the same ball park as the stereo 7000 in conversion and similar sounding pres. Latency on an OK computer via USB 3 is 3-4 ms.
Lastly, blaming the interface is usually a fault in the driver and how it reacts to your particular hardware/software configuration. Might as well blame the computer. We see the same problem here in CAKEworld. Despite intense testing, once software gets out to the multitude of computers people use, problems, big and small, crop up. We just saw a fix added to last month's update because there was a problem that didn't get found in regular beta.
Most dealers will let you try an interface and return it if you have a problem. Find the cheapest interface that meets your specifications, see if it works, and if it doesn't, return it and move to the next. And really, I haven't heard a modern interface in the last few years that doesn't sound good, and see the above TASCAM units. One costs $200+ per channel, the other $20, and there is little difference between the two for the most part, sound-wise. And what I mean by that I could do the work I do on either unit, even if I do most of my work (and monitor through) the 7000. Might as well get my money's worth for that 5% extra.