• SONAR
  • Sonar Web Help: Search (p.2)
2017/03/12 01:05:34
telecharge
NotASpeckOfCereal
I'm using Chrome, like a good deal of other users are. If I have to install Firefox on this machine as well just to be able to search the docs, it would not make me happy.
 



Must be your config. You're welcome, Mr. NotASpeckOfHumility
 

2017/03/12 01:25:32
RSMCGUITAR
Working on my end using chrome.
2017/03/13 02:23:28
NotASpeckOfCereal
telecharge
Must be your config. You're welcome, Mr. NotASpeckOfHumility

 
It's more like I'm lacking complacency. If you're happy with a resolution being "use another browser", that doesn't mean that you're being humble, it means that you've mistaken that kind of work-around as an actual solution. 
 
It's not a solution because the documentation is not working as designed.
 
I'm aware that this forum isn't an official Cakewalk support channel (correct me if I'm wrong), so the most reasonable response from you if you didn't have any helpful suggestions (such as suggestions of what sort of configurations I should look into) would be to not respond at all. 
 
2017/03/13 02:45:14
scook
NotASpeckOfCereal
It's more like I'm lacking complacency. If you're happy with a resolution being "use another browser", that doesn't mean that you're being humble, it means that you've mistaken that kind of work-around as an actual solution.

I only suggested trying a different browser to confirm the site could work on your PC. That said, based on the tone you have taken in this thread, I wish you luck finding an acceptable solution.
2017/03/13 02:56:13
NotASpeckOfCereal
scook
I only suggested trying a different browser to confirm the site could work on your PC. That said, based on the tone you have taken in this thread, I wish you luck finding an acceptable solution.



Scook, you misunderstand. This wasn't directed at you, as YOUR help has been great. I did try another browser (IE) and it worked. I also tried it with Chrome on a different computer and it worked. Sorry if you didn't see those responses (which I made a day or two ago).
 
My response made this evening was directed at another user (telecharge) who responded unhelpfully, then called me "NotASpeckOfHumility", which I guess means that I should be more humble about my reported problem.
 
If you read the thread in order, you'll see that this person was the source of tone going sour in this thread, not me.
 
Chris
 
2017/03/13 03:26:49
telecharge
NotASpeckOfCereal
I also tried it with Chrome on a different computer and it worked. Sorry if you didn't see those responses (which I made a day or two ago).
 



Except you didn't say you "tried it with Chrome on a different computer and it worked." Details matter.
 
 
NotASpeckOfCereal
My response made this evening was directed at another user (telecharge) who responded unhelpfully, then called me "NotASpeckOfHumility", which I guess means that I should be more humble about my reported problem.
 
If you read the thread in order, you'll see that this person was the source of tone going sour in this thread, not me.
 

 
The tone went sour when you went on to insinuate that the Cakewalk site was not working properly (post #10) because it didn't display properly in your browser.
2017/03/27 01:27:48
NotASpeckOfCereal
telecharge
 
Except you didn't say you "tried it with Chrome on a different computer and it worked." Details matter.

 
Except I did. Here's a permalink.
 

 The tone went sour when you went on to insinuate that the Cakewalk site was not working properly (post #10) because it didn't display properly in your browser.



Well, it's not "my" browser, is it? When Google's browser doesn't display Cakewalks content, how is it the users fault?
 
While I will admit to getting frustrated, I worked in the software industry for 3 decades in a customer problem management capacity and it I can tell you that it was never enough to say "It's working here <shrug>". It is always the platform owner's responsibility to help them through their issues if they're not getting results as designed, even if that means helping them with configuration on their end. I realize that this forum may not be an official Cakewalk support platform.

Note for archival sake (in case another user has the same issue) that I did get search working by clicking "Trust Site" in the 'Ghostery' Chrome extension. If that doesn't work, try whatever white-list functionality of the ad-blocker you use.
 
This does not cleanly resolve the issue because the same browser on another machine (the one that didn't have the problem with the search results) is using the same Chrome extension.
 
Chris
 
12
© 2026 APG vNext Commercial Version 5.1

Use My Existing Forum Account

Use My Social Media Account