dxp
"We are always trying to improve on the features of the FaderPort 8 for future releases.
In regard to Sonar, they implement the MCU protocol in a different way than other DAWs do which changes the way controllers work with their software.
If you'd like to see features implemented with the FaderPort 8 in the future I would recommend submitting a feature request"
This information is a bit incorrect. That is not just my opinion, everyone can check the following:
1) Mackie protocol documentation is available on-line
2) Sonar Mackie Control support is Open Source. Everyone can check that the protocol is implemented correctly
3) "Other DAWs" also use different layouts for MCU, none of them is "right" for every DAW. That is why there are commercial overlays available for the original Mackie units. Sonar also has specific labeling for the right section buttons.
4) Other companies, to save costs of own software development, claim the devices are "Mackie compatible". Real compatibility level vary, from nonsense to almost correct.
PreSonus has never published protocols they use. For the original Faderport, with proprietary protocol, they have developed dedicated Sonar plug-in. That is why it works well. FaderPort 8 has no such plug-in, it tries to emulate MCU. But that device has much less buttons then the original unit. So it will be always limited compare to the original.
To get correct MCU emulation (if you do not have money for new MCU Pro and do not want second hand device), you can buy X-Touch (full version). The same money as Faderport 8, but complete implementation in terms of hardware controls and the protocol (I have recently spotted a difference in fader resolution, some users have problems difficulties to show SMPTE on display, but everything else is confirmed as working identical). There was one report the latest QCon Pro firmware makes it also MCU compatible, no confirmation from other users till now. Behringer Motör and M-Audio Code have incomplete implementation, work with moded plug-ins in Sonar (there is one mod from me and one more from other user), but they also have less physical controls and so the functionality is limited. SSL, as Presonus, declare Cakewalk is responsible for Nucleus is not working right with Sonar.
MY OWN OPINION: for the money they want, such answers should be interpreted as an attempt to fool customers. With corresponding reaction (send the device back, write bad review).