i went there a few times when it first opened, it's just not that friendly/welcoming or something, doesn't feel like a place that you could/would spend time hanging at, and that may well be the idea behind it, in and out, straight to the point, no messing about. can't see it being a success
(aside from perhaps the bugs and issues side of things, maybe feature requests) unless of course they close this place down, but i don't think that would work out well for them, or be a good idea, and i think they know that. but . . . stranger things have happened.