Thank you for bring to me some hope,
 
Well if I have been 6 years Cakewalk customer is because the company have been great to me. Maybe I just pass for a difficult time and the only way that I got to communication is thru the forum.
 
 
Best regards,

jeff oliver

Cubarecords2014
Hello guys,
 
Very sad for me after 6 years  with Cakewalk I had purchased the  Lifetime Updates for $ 229  and 3 day later they sent to me an email offer of $136 so I contact customer support to try to get back $93 from my credit card and no anwser after 3 day. I really feel very bad about it.
 
Thanks

I had been seeing others report CW customer support was very slow or not responding. I believe you'll get your money back although it may be awhile except a rep see your post. Good luck to you.

I get the impression the reaction to the lifetime updates has overwhelmed Cakewalk temporarily. Their desire to do right by their customers hasn't changed, but I think there will be delays...the lifetime Platinum offer is only 10 days old at this point. It will probably quiet down a bit as time goes on.
 
 

Only question that I have in regards to Splatlifetime. Is melodyne an add on? Since its made by a third party it could be considered non core.. but its features are quite integrated into the core program. Can anyone clarify this?

Elffin
Only question that I have in regards to Splatlifetime. Is melodyne an add on? Since its made by a third party it could be considered non core.. but its features are quite integrated into the core program. Can anyone clarify this?

Melodyne is not really part of the core of Sonar in the sense that there is very little that had to be done to make it work as a region effect. The reason it seems so integrated is because of ARA which is Audio Random Access. This is an extension to the VST format that allows access to the Audio almost instantly. Because of this other DAWs have also received the same integration boost as Sonar with Melodyne.
 
That said Cakewalk seems to have a relationship which includes a basic form of the Melodyne product which I am sure gives Celemony a share in the sales of Sonar. This was a smart move because other DAWs have been delivering forms of pitch correction, but nothing as impressive as the features of Melodyne.
 

Cubarecords2014
Hello guys,
 
Very sad for me after 6 years  with Cakewalk I had purchased the  Lifetime Updates for $ 229  and 3 day later they sent to me an email offer of $136 so I contact customer support to try to get back $93 from my credit card and no anwser after 3 day. I really feel very bad about it.
 
Thanks

I never received an email offer of $136 for lifetime updates? Is that for Platinum?

Elffin
Only question that I have in regards to Splatlifetime. Is melodyne an add on? Since its made by a third party it could be considered non core.. but its features are quite integrated into the core program. Can anyone clarify this?

Well it comes with it now but as far as update for life (i.e. core vs non-core), I think it is reasonable to assume that there is not guarantee that 15 years from now when Celemony makes another update that the Essential version may or may not get the "free upgrade."  It is 100% a separate company, simple as that.  
 

Gee. I take a month's holiday riding my bike around this great country, and come back to some big changes and this awesome thread  Well, I would have already signed up for my extra $99, but I needed more beer money while I've been away, so I thank Cakewalk for the courtesy of a couple months to cough up my moolah.
 
Seriously, a big thanks, because I not only see this as a great offer and investment, but because there has been some good will gone into this as well. Sure, I understand the business case, but I win too. And when the announcement for Mac hit, well, it all made sense, but that's OK too. More future, more development, better product. Can't really argue with that. Not too many DAWS really moving ahead in my view. Well done Cake. I'm in, just in a couple more pays

Brian Walton

Elffin
Only question that I have in regards to Splatlifetime. Is melodyne an add on? Since its made by a third party it could be considered non core.. but its features are quite integrated into the core program. Can anyone clarify this?

Well it comes with it now but as far as update for life (i.e. core vs non-core), I think it is reasonable to assume that there is not guarantee that 15 years from now when Celemony makes another update that the Essential version may or may not get the "free upgrade."  It is 100% a separate company, simple as that.  

 
While I don't think anyone knows the answer for sure, from a business standpoint it could make good sense for Celemony to continue to offer upgrades. Although Essentials is powerful, it's also the best advertisement possible to convince people to upgrade to a higher version - after seeing what Melodyne does with monophonic audio, the possibilities of processing polyphonic audio look pretty alluring.
 
I would not have upgraded to Studio if I hadn't played with Essentials, but am very glad I did. I suspect I'm not an isolated case.
 

Anderton

Brian Walton

Elffin
Only question that I have in regards to Splatlifetime. Is melodyne an add on? Since its made by a third party it could be considered non core.. but its features are quite integrated into the core program. Can anyone clarify this?

Well it comes with it now but as far as update for life (i.e. core vs non-core), I think it is reasonable to assume that there is not guarantee that 15 years from now when Celemony makes another update that the Essential version may or may not get the "free upgrade."  It is 100% a separate company, simple as that.  

 
While I don't think anyone knows the answer for sure, from a business standpoint it could make good sense for Celemony to continue to offer upgrades. Although Essentials is powerful, it's also the best advertisement possible to convince people to upgrade to a higher version - after seeing what Melodyne does with monophonic audio, the possibilities of processing polyphonic audio look pretty alluring.
 
I would not have upgraded to Studio if I hadn't played with Essentials, but am very glad I did. I suspect I'm not an isolated case.
 

Because they included it in X3 and had the upgrade to Editor for $150, I jumped on it.  When they offered the upgrade from Editor 2 to Studio 4 for about the same, I also did that because of the integration with Sonar and the tempo mapping.  
 
So they got about $300 from me in 2 years, and I wouldn't have given them a Dime if it wasn't for the initial inclusion in Sonar.  
 
I actually haven't used it for pitch correction on a single project so far.  
 
Audio to Midi, Tempo Mapping + the Sound Editor tools will get some use though.

Brian Walton
I actually haven't used it for pitch correction on a single project so far.  

No need to brag.