• SONAR
  • I Don't Want to be That Guy
2017/02/23 18:35:50
konradh
I don't want to be that guy who says, "I've had it--I'm done with Sonar," but I am almost there.
 
• I've been using Sonar X1 since it came out.
• I never upgraded because I spent months on the phone with Sweetwater technical support (who built the system) trying to get all the VIs and interfaces to work.  I am terrified an upgrade will break what little I already have and Sweetwater passed their limit working with me. They are no longer an option.
• Also, I fear an upgrade won't fix the issues since the issues I have are things people on this forum swear they've never heard of before.  The person who set up the PC and did the installation had never done it before, and God only knows what is wrong.
• I also am not confident my VS-700 will work if I upgrade.
 
So, my choices are to buy a new PC, install the latest Sonar from scratch, and somehow get all these expensive sample libraries working.  That could be hard because Sweetwater set up somewhat random user IDs and passwords with the various vendors and I am not even sure I have all of them.  Plus, my ISP went away and I had to change to gmail so anything requiring email authorization is now broken.
 
Second choice is to buy a MAC and Logic Pro and, of course, still somehow solve the problem of installing the sample libraries.
 
In either case, I would pay a consultant who knew what he or she was doing to set this up for me.  (That was what Sweetwater was supposed to do but it was a disaster.)
 
Right now I am lucky to get an hour of work in before a crash that requires a reboot, or losing audio which requires different fixes on different days.  While I am working, I don't have snap, copy and paste works oddly, running more than a few VIs kills audio, and I have a variety of other issues no one else experiences.
 
I am completely serious about hiring someone, but if that person wastes my time or money, my wrath will be boundless.
 
This is not a hobby for me and I cannot afford down time.
 
Any thoughts?
 
2017/02/23 19:02:50
telecharge
I hope I don't get beat up for recommending a competitor's product, but you could try the free Tracktion 5 DAW and see how things work for you. It's a small download, and IMO, not too difficult to set up. If nothing else, it may help you narrow down where the problems lie.
 
https://www.tracktion.com/products/t5-daw
2017/02/23 19:05:21
chuckebaby
Did you try the sonar Platinum Demo ?
Im guessing your still on windows 7 because the VS700 needs the drivers ? (though I believe there was a work around for 8 / 8.1)
What kind of video card are you using ?
2017/02/23 19:13:37
telecharge
chuckebaby
Did you try the sonar Platinum Demo ?



Any chance of that hosing his X1 installation?
2017/02/23 19:42:50
Anderton
telecharge
chuckebaby
Did you try the sonar Platinum Demo ?



Any chance of that hosing his X1 installation?




No, they can live side by side.
 
This is indeed a quandary. If the issue is with the computer or the way it's set up, then it's very possible anything on the computer is not going to be happy. Also, the system is in its twilight...Windows 7 is doomed. And let's face it, X1 was not Cakewalk's finest moment.
 
A Mac and Logic is indeed an alternative, and I consider Logic the most "SONAR-like" of what's available for the Mac. But, then you buy into the Mac ecosystem, and get those emails from software companies saying "Don't update to the new OS yet!! We're working on it and we'll let you know when it's safe!!!" I have Logic on the Mac and it's fine, but I'd rather use SONAR.
 
Here's what I suggest: Schedule a remote desktop session with Obedia.com. Those guys know their stuff and they will work with non-PC Audio Labs computers. It won't cost you much and they'll probably be able to fix your problem, or at least give you your options. In all my time with Windows and SONAR I've only had a couple intractable problems, and they were able to fix both in about 10 minutes, as well as recommend much better hardware to replace some existing components. Ask for Brian, and tell him I sent you. He knows hardware and software, and is an all-around good guy too.
 
They'll be able to assess your situation. I think it's the best place to start.
 
2017/02/23 19:56:49
StarTekh
Konradh : I saw your post and though I would chime in. I put Sonar x3 on the shelf for 2 years.. watching what would become of Sonar...  then I took a chance and dropped 199.00 ... To say the people did a good job on Platinum would be a understatement ... They did a mass over-hall  ! So up dating  worked out very good here ... I also could buy whatever.. but this build works great ...as for whether your vs-700 will work other will tell you ! Hope this helps you !
2017/02/23 21:09:48
gswitz
It sounds like money is more abundant than time.

I bought one of those audio cat computers. He installed Windows and Sonar for me.

I've done a clean install since upgrading to Windows ten.

The point is you could install everything on the second computer. Until it works better than your first computer, you could still use your current computer.
2017/02/23 21:36:36
Anderton
gswitz
The point is you could install everything on the second computer. Until it works better than your first computer, you could still use your current computer.



Great point. That's exactly what I do when I switch to a new OS, although because I have a happy computer, I use a removable drive.
 
I forgot to mention in my last post that the V-Studio most definitely works with Windows 10, I got it working thanks to the advice in the hardware forum. I also have the feeling that if it works with Windows 10, it's going to keep on working.
 
[Hey Konrad - maybe it's time for me to (finally) visit you and get this sorted out! Still love your album, great stuff.]
2017/02/23 21:46:26
ampfixer
I noticed in the OP's system specs that he has 12 gig of ram. I think this is only possible if you have tri-channel ram and a MB designed to work with it. I had such a system and it gave me a lot of grief with Sonar. It's such an odd thing but I'm wondering if it has a bearing on system stability. I don't see that type of memory configuration on anything I've looked at recently.
 
Any computer Yoda's out there?
2017/02/23 22:04:44
telecharge
I would guess it's 8 GB and 4 GB modules. It won't run in dual channel mode, but the performance difference is negligible. I have a couple of systems running 6 GB (4+2).
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