• SONAR
  • Please read before you purchase SONAR
2015/01/15 15:03:15
Andrew Rossa
Hi-
 
SONAR will be going on sale later this month and wanted to just share some tips to make sure your upgrade experience is awesome.
 
1) If you haven't signed up for an Single Sign On Account (SSO), please do so before you buy. You can go to:
 
https://www.cakewalk.com/my-account
 
You will be asked to create an account if you haven't done that yet. Please use the same email that was used to purchase your product at the Cakewalk Store or that was used to register your product. Once you have created an account, you should see all your purchases listed under the "Products" tab.
 
2) The first time you visit the Cakewalk Store (shop.cakewalk.com), you will see the price listed as MSRP. That means it's the full price. Don't be scared. Click "Buy Now" and you will be asked to login. Once you do this, you will automatically see your upgrade price reflected in the cart. This is one of the cool new features of the store. No more searching for the right upgrade path, we give it you automatically. And once you are logged in, you'll always see the lowest price for all products (like an upgrade to Z3TA+ 2 for SONAR Platinum customers). You can see if you are logged in at the top right of your browser window on the Store (right below the search button and language selector).
 
3) Once you complete the purchase of SONAR, you will see a link to download Command Center (https://www.cakewalk.com/Command-Center). Once you download Command Center, you will be asked to login. After you login, you'll magically see all your products in your account. You can start installing your products. Download times are quick and no need to enter serial numbers. This is also another cool feature that will make the process painless for customers. 
 
I'll leave this thread open for any questions or concerns. 
 
Thanks!
 
 
 
 
2015/01/15 15:41:45
stickman393
Andrew -
I haven't tried to purchase the new SONAR upgrade yet, but I've downloaded and installed the Command Center, and signed in with my SSO. Should I be seeing my existing product purchase licenses in the Command Center? X3, X2, etc? It says "No Products".
 
2015/01/15 15:51:55
scook
Your existing products will not show up in C3. Using C3 starts with SONAR Artist/Professional/Platinum.
2015/01/15 15:56:26
ramscapri
 
Andrew,
 
I hope that clicking Launch from inside the command center will not be the only way to start Sonar and that it could be started with a shortcut or from the start menu as usual. Just confirming...
2015/01/15 15:57:11
Ryan Munnis [Cakewalk]
ramscapri
 
Andrew,
 
I hope that clicking Launch from inside the command center will not be the only way to start Sonar and that it could be started with a shortcut or from the start menu as usual. Just confirming...


It is not. You can still launch externally. The benefit to using Command Center is that it will notify you if there are any updates however.
2015/01/15 15:58:08
Ryan Munnis [Cakewalk]
scook
Your existing products will not show up in C3. Using C3 starts with SONAR Artist/Professional/Platinum.


As Scook said. We built Cakewalk Command Center for products moving forward. We've been referring to them as "Connected Products" (more so just because I haven't come up with a better name myself yet ;) )
2015/01/15 16:00:06
kenny@vhprecords.com
Why on earth can't existing customers pre-order online? Can we order straight away @ $14.99 a month? Great move Cakewalk on offering a subscription. Now I can persuade all my friends to make the jump. I've been a cakewalk user since 1995 and a mostly happy one at that.
2015/01/15 16:01:11
kenny@vhprecords.com
Find another name it reminds me of Alienware computer's software lol
2015/01/15 16:03:25
Ryan Munnis [Cakewalk]
We've had pre-sale information posted here if you're looking for it: http://www.cakewalk.com/Products/SONAR/Coming-Soon
 
We'll keep updating that page as more information is available.
2015/01/15 16:05:18
johnnyV
I have the same issue. I logged in and there's nothing there. 
I think this goes back to the fact I never managed to get my cactusmusic account to work which is the one I used originally in the store. I am using the correct email as I have all my confirmation of purchases stored there.
I guess someone at Cakewalk will have to fix my account.
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