I have never experienced this (not updated CCC in eons), but if launching from the CCC does not work, I would first attempt a system restore and see if that does anything.
When you get it resolved, I highly recommend an image of your C: drive (I use Macrium Reflect Free). At least in the future that will give a restore option not dependent on Windows.
I totally feel for you. Definitely not the best PR with clients in house.