Good evening.  I've been using Sonar for a few years and I have a few issues with Sonar crashing on loading certain projects (but not all).  If I load projects in safe mode they all load without issue.  It's a plugin or device causing it probably but I don't know which one.  I will list some basic stats of my system but I think that the dmp (but no mini dump created) and windows crash files will reveal more then my post.  Is there any way to attach the files to a forum post?  I see a way to attach an image or a youtube video but not just a plain file... (I must be loosing it?). 
 
I've tried some light maintenance, mainly updating the primary hardware drivers, major plugins / windows as well as cache and registry cleaning but that hasn't helped.  I could start to do some drastic changes but I'd like to try to find out the number I'm shooting at before throwing some darts.  Can a user or a cakewalk support representative please help me analyze my crash files?  I have 'send the information to cakewalk' using the crash tool but the system didn't give me any ticket / problem issue number with the crash.
 
Win7
Sonar Version 22.5.0 Build 43 [2016.05]
Skylake i7 / 64GB RAM
3 Crucial SSD Drives
Audio out - Mbox3
Input In - Novation Impulse and Yamaha NU1 controllers
Plugins - (PLAY, Addictive Drums, Kontakt, z3ta 1/2, Best Service Engine are the main ones, but everything that comes with sonar and a few others)
 
I appreciate your help in advance!
Lou
 
 

There is a problem that Sonar crashes for some projects when they are opened while a default project is open. In that case, closing any open project before opening a new one should help. (Or turn off in the preferences to start with an empty project initially.) At least, I have this problem for several months.

I got a crash dump export from my sonar -  It looks like a temp file is the source of the issue but I can't find the file on my PC and am not sure what that means.  Can anyone please assist in looking at the below and determine what could be causing my intermittent crashing?
 

Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 7 Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: SingleUserTS
kernel32.dll version: 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Machine Name:
Debug session time: Sat Jan 21 15:57:38.000 2017 (UTC - 5:00)
System Uptime: not available
Process Uptime: 0 days 0:01:25.000
  Kernel time: 0 days 0:00:07.000
  User time: 0 days 0:00:35.000
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\oca.ini, error 2
TRIAGER: Could not open triage file : e:\dump_analysis\program\winxp\triage.ini, error 2
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\user.ini, error 2
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\guids.ini, error 2
*** WARNING: Unable to verify timestamp for Boost11_64.dll
*** ERROR: Module load completed but symbols could not be loaded for Boost11_64.dll
*** WARNING: Unable to verify timestamp for SONAR.exe
*** ERROR: Module load completed but symbols could not be loaded for SONAR.exe
*** WARNING: Unable to verify timestamp for AvidMbox_Asio64.dll
*** ERROR: Module load completed but symbols could not be loaded for AvidMbox_Asio64.dll
*** WARNING: Unable to verify timestamp for DeviceInterface.dll
*** ERROR: Module load completed but symbols could not be loaded for DeviceInterface.dll
*** WARNING: Unable to verify timestamp for mfc140u.dll
*** ERROR: Module load completed but symbols could not be loaded for mfc140u.dll
*** WARNING: Unable to verify timestamp for CWVideoEngine.dll
*** ERROR: Module load completed but symbols could not be loaded for CWVideoEngine.dll
*** WARNING: Unable to verify timestamp for play_VST_x64.dll
*** ERROR: Module load completed but symbols could not be loaded for play_VST_x64.dll
*** WARNING: Unable to verify timestamp for Ivory VST.dll
*** ERROR: Module load completed but symbols could not be loaded for Ivory VST.dll
*** WARNING: Unable to verify timestamp for Kontakt 5.dll
*** ERROR: Module load completed but symbols could not be loaded for Kontakt 5.dll
*** WARNING: Unable to verify timestamp for TDR Kotelnikov.dll
*** ERROR: Module load completed but symbols could not be loaded for TDR Kotelnikov.dll
*** WARNING: Unable to verify timestamp for iZotope Ozone 7.vst3
*** ERROR: Module load completed but symbols could not be loaded for iZotope Ozone 7.vst3
*** WARNING: Unable to verify timestamp for iZOzone7.dll
*** ERROR: Module load completed but symbols could not be loaded for iZOzone7.dll
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

FAULTING_IP: 
wwf6854+42166
00000003`006d2166 e8591aba27      call    00000003`28273bc4

EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00000003006d2166 (<unloaded_wwf6854.tmp>+0x0000000000042166)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000008
   Parameter[1]: 00000003006d2166
Attempt to execute non-executable address 00000003006d2166

DEFAULT_BUCKET_ID:  BAD_INSTRUCTION_PTR

PROCESS_NAME:  SONAR.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

EXCEPTION_PARAMETER1:  0000000000000008

EXCEPTION_PARAMETER2:  00000003006d2166

WRITE_ADDRESS:  00000003006d2166 

FOLLOWUP_IP: 
wwf6854+42166
00000003`006d2166 e8591aba27      call    00000003`28273bc4

FAILED_INSTRUCTION_ADDRESS: 
wwf6854+42166
00000003`006d2166 e8591aba27      call    00000003`28273bc4

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

IP_MODULE_UNLOADED: 
wwf6854+42166
00000003`006d2166 e8591aba27      call    00000003`28273bc4

FAULTING_THREAD:  0000000000001268

PRIMARY_PROBLEM_CLASS:  BAD_INSTRUCTION_PTR

BUGCHECK_STR:  APPLICATION_FAULT_BAD_INSTRUCTION_PTR_SOFTWARE_NX_FAULT

LAST_CONTROL_TRANSFER:  from 0000000077200000 to 00000003006d2166

STACK_TEXT:  
00000002`64b5e460 00000000`77200000 : 00000000`00000000 00000000`00000000 00000000`00000004 00000000`000038ac : <unloaded_wwf6854.tmp>+0x42166
00000002`64b5e468 00000000`00000000 : 00000000`00000000 00000000`00000004 00000000`000038ac 00000003`006d2201 : kernel32!TestResourceDataMatchEntry  (kernel32+0x0)


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  wwf6854+42166

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: wwf6854

IMAGE_NAME:  wwf6854.tmp

DEBUG_FLR_IMAGE_TIMESTAMP:  56f912b0

STACK_COMMAND:  ~154s; .ecxr ; kb

FAILURE_BUCKET_ID:  BAD_INSTRUCTION_PTR_c0000005_wwf6854.tmp!Unloaded

BUCKET_ID:  X64_APPLICATION_FAULT_BAD_INSTRUCTION_PTR_SOFTWARE_NX_FAULT_BAD_IP_wwf6854+42166

Followup: MachineOwner

@ralf
 
thanks, that was my greatest problem last week, for I had to change just the gain of some voices in a lot of projects and it crashes every time I load the next project
OK, closing the last helps, thank you;)
 
Bassman.