• SONAR
  • Melodyne Essential 4 Crashing Sonar Platinum
2016/02/17 11:02:51
dlesaux
Up until now Melodyne Essential 4 had been working fine but for some reason, Sonar crashes every time I try to create a region effect with it. I wonder if the latest Windows update has something to do with it. Anyone else having this problem?
2016/02/17 11:31:10
pwalpwal
check the windows event log, it'll probably give some clue as to why
2016/02/17 11:55:00
bitman
Mine too. boom boom boom.
 
Sent 3, no 4 fault reports in. Hope it's fixed in the next drop.
Production on hold.
2016/02/17 12:23:40
dlesaux
pwalpwal
check the windows event log, it'll probably give some clue as to why


How do I get to the Windows event log?
2016/02/17 12:29:38
dlesaux
Just submitted CWBRN-46337
2016/02/17 12:45:26
pwalpwal
dlesaux
pwalpwal
check the windows event log, it'll probably give some clue as to why


How do I get to the Windows event log?


  • hit the windows/start button bottom-left on the takbar
  • start typing "eventvwr"
  • the event viewer app will become highlighted in the search results, click it to launch
  • have a look in the windows application and windows system logs
fwiw, if it's consistently reproducible, clear those 2 logs first, then cause the bug, then review the logs again (helps flush out other extraneous log data)
hth, good luck!
2016/02/17 20:03:13
haydn12
I'm also having this same crash.  Only thing that has crashed Sonar in the last couple years!
 
JIm
2016/02/17 22:14:51
dlesaux
Looks like I'm not alone. Anyone else seeing this issue? I'm wondering if it has anything to do with the last Windows 10 update?
2016/02/18 00:44:51
millzy
Well, for the first time ever, Melodyne crashed my Sonar Platinum yesterday also. After the crash I couldn't create another region fx until I closed down the pc and re-booted. Then all was fine again.
 
I'm not running Win 10, i'm still on 8.1 so I in my case it's not that. What I did when it crashed was delete a clip that I had created region fx on, but not rendered. Straight after that I went to create another region fx on another clip in the same track and Kapow, down she went! I'll try and reproduce it and report if I can. The fault logger worked but the studio pc isnt on the web, so it didnt send.
2016/02/18 03:36:23
dlesaux
I'll try creating a new project to see if it's project specific.
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