So, not being a computer geek of any kind... I have never heard of a "cold reboot" I Googled it and I think I understand, just unplug all power (I use a strip/protector as I assume most do), unplug or turn that off and back on, or unplug/replug it to the wall? Of course, I will try log off/log back on first if I get a problem like this. I do use an Octa-Capture. I am subscribing to this thread so I wont forget... I understand a problem like this is a nightmare and I hope you get it sorted out.
I might add (I don't know if it will help with this) going all 64bit really seems to help with X3 forward.
I stay away from 32bit as much as possible.
Sorry for your problems but thanks for this thread.