Anderton
...but I think THambrecht, the forum, and Keith deserve some props for underscoring the tangible benefits to having a partnership between the users and the company.
Geez, what did you guys do...have a meeting to discuss a way to deflect requests (in recent threads) for more openness and transparency? And at the same time, why not spin ignoring (for too long) the not insignificant number of easily reproducible bugs that your user 'partners' have been reporting.
So if users only described issues more clearly, they would be fixed ? Give me a break.
How's that for negative?