Hi all
I use Sonar X3 Producer and am trying to record using my new Behringer X32 Producer but I'm obviously missing something. I've used Sonar for a while but only with individual single stereo channel soundcards. I think I need some help with routing but also the setup for ASIO as I'm a novice with these.
 
I have installed the latest 2.23 drivers for the X32. If I select the ASIO driver the only options I get as devices are:
X-USB ASIO Driver In 1 & X-USB ASIO Driver Out 1
No ability to select different channels. Also if I try to do anything I get an immediate audio dropout. The X32 is sampling at 44.1khz and the card-out outputs are all selected to Card 1-8.
If I select the MME driver I still only get the single Line/Speakers options for input/output but I don't get the audio dropout, also I don't get any audio signal being recorded or played back.
If I select the WDM driver I only get input/output options and although I don't get the audio dropout the audio is really stuttering and again I can't seem to get the routing right to record the audio.
 
If I disable the X32 and use my old soundcards (SPS 25 and Alesis) I can use the WDM drivers or the MME drivers to playback/record projects with a dozen audio tracks with fx without any issues.
 
My PC is high enough spec: i7-6700; 32GB; SSD, its fairly new and running Windows 10 and although I haven't done a lot of tweaking, up until trying to use the X32 it was working just fine with Sonar.
 
Any help would really be appreciated.
 
Steve
 
 

stevedunnigan@btinternet.com
I have installed the latest 2.23 drivers for the X32. If I select the ASIO driver the only options I get as devices are:
X-USB ASIO Driver In 1 & X-USB ASIO Driver Out 1
 

Hi Steve,
 
You probably need to check your settings on the X32. The X32 can expose a different number of I/O (2, 4, 8, 16 or 32 channels) to your DAW, depending on what you select in the X32 setup pages.
 
I use the X32 heavily with X3 in live situations and it works brilliantly.
 
You might also want to check on the buffer size your using (X32 settings on your PC).

Hi Rob
Thanks for the reply. I think I have sorted out the routing and now if I select 32/32 or 16/8, etc on the X32 I get the relevant inputs/outputs in Sonar if I choose the WDM or ASIO drivers.
 
The problem I am still having is dropouts and stuttering. Regardless of what I set the latency or buffering to with ASIO I still get a dropout as soon as I hit record and with the WDM driver no matter what I do I am still getting stuttering. I'm beginning to think it must be something in Windows 10 but as there is no problem with the other soundcards I am a bit stumped.
 
Any other suggestions you think I should look at would really be appreciated.
 
Thanks again
Steve

Hi
Just wanted to add to the above, I have now tried all of the regular Windows tweaks to improve performance but to no avail. I have set Windows Power for High Performance and set the processor power management to 100% minimum and maximum to try to stop CPU throttling but nothing seems to work.
  
I have run LatencyMon to try to find the problem but the only thing this picks up on is:
CPU SPEED
______________________________________________________
Reported CPU speed: 3408 MHz
Measured CPU speed: 1 MHz (approx.)
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
______________________________________________________
 
 Any ideas anyone has would be welcome.
 
Thanks again
Steve

Is your X32 firmware updated to the latest version?

Although that last message does imply something is wrong on the computer side of things...

Are you connected to a USB 2.0 port or 3.0 port?  It may or may not make a difference, but some USB 2.0 interfaces (interface is the wrong word for this board, but oh well) don't work well (at all) with 3.0 ports.  Also, are you disabling WiFi - it can cause drop out issues.
 
Do you have a separate audio drive or are you using your system SSD to record the audio to?

dwardzala
Are you connected to a USB 2.0 port or 3.0 port?  It may or may not make a difference, but some USB 2.0 interfaces (interface is the wrong word for this board, but oh well) don't work well (at all) with 3.0 ports.  Also, are you disabling WiFi - it can cause drop out issues.
 
Do you have a separate audio drive or are you using your system SSD to record the audio to?

Hi Dave
Thanks for the message I changed the USB port the X32 was plugged into, it was a USB 3.0 port so I have now put it in a USB 2.0 port - and guess what - it works. I didn't realise it would make a difference, I actually though that it would be better putting it in the USB3 port as they are supposed to be compatible.
 
Thanks again, simple when you know what to do.
Steve 

Glad you got it working.  One of my two interfaces is reportedly incompatible with USB 3.0 so that's why I have two different rigs with two different interfaces.

Please configure for ASIO and choose a buffer size of 256. That'll give us a starting point to match and compare working to non-working configurations. 
 
Does playback work correctly?

GaryMedia
Please configure for ASIO and choose a buffer size of 256. That'll give us a starting point to match and compare working to non-working configurations. 
 
Does playback work correctly?

Hi Gary
Thanks for the reply. I have managed to get the X32 working by moving from a USB3 port to a USB2 port (see Dave's suggestion above). I changed the ASIO buffer size to 256 as you suggest and everything seems fine, I've also put the USB Streaming Mode to Minimum Latency and it's all OK so far.
 
Thanks again
Steve