Unless Professional has some issue I don't know about, track volumes will definitely be saved with a Project (.cwp) and/or Project Template (.cwt) file. There should be no need to save or load a track template.
But if you're setting volume in the instrument's UI, that could be getting over-ridden by MIDI track volume if not left disabled as indicated by parentheses around the value. MIDI volume is sent every time playback is started.
If using Instrument tracks, temporarily split the track to see the MIDI volume control; the default will be (101). If there aren't parens around the value, right-click the control and choose 'Disable Control'.
This can also be checked/set in the MIDI tab of the track inspector for an instrument track, but you have to right-click the control to see whether it's disabled or not.
Actually it's probably best practice to deliberately set the MIDI volume to determine the output level of the synth, and then use audio track volume to control the final output level. This is especially important with external hardware synths that are prone to have their volumes reset from the front panel or by loading a different project.