2012/11/04 08:29:58
Nigel_S
  Hi every one, Im brand new here, I bought Music Creator 6 package yesterday and despite waiting I still have no serial number, does anyone from customer services look in here on the forum and if they do can they help. Or indeed has anyone got any suggestions, I have already emailed support but no answer yet, Btw phoning is not an option as I live in the UK Regards Nigel
2012/11/04 08:34:57
Guitarhacker
it may take a few days to get the numbers back.... in the mean time, MC6 should run fine for 30 days. You will have the number by then. 

I believe it took 2 or 3 business days to get my numbers. 


BTW: welcome.... let us know if you have more questions
2012/11/04 09:18:42
Nigel_S
Hi thanks for the reply but it will not let me past the first box asking for my name company and serial number, windows XP with service pack 3 Regards Nigel
2012/11/04 10:11:57
Guitarhacker
Oh...I was confusing serial with registration.  Sorry. 

Did you down load MC6?  If so I would think that the email with the download link would also contain the serial.  It's been so long since I bought my last product..... I can't remember the details, but I also know they keep all your numbers in an account which you set up and register so if you have issues later everything is in one handy place.

Double check your email accounts because I have ordered and received some downloaded versions of MC5 & 6...and both times I got several emails and "hidden" in them were the download links and the serial numbers.  serials normally start out MC06-xxxxxxxxx  if I recall correctly look for something similar in the emails.....   

I do recall thinking the same thing... that I should have gotten the serials and was getting kinda ticked.... then I thought about double checking my OTHER email accounts and saw several additional emails from cake. If you already own registered cake products, check ALL your email boxes.....as it turned out, the emails with the serials were sent to a different email box..... not the gmail I normally used but the original one I registered the account with..... waaa laaa..there it was....
2012/11/04 10:52:31
Nigel_S
Thats the thing, I have not had any emails from them except for the one from paypal, I just checked to make sure I gave the correct email and I have, plus I just got an automated confirmation from support saying they have received my message about no serial number Nigel
2012/11/04 11:01:37
57Gregy
Welcome to the forum.
They're closed on weekends.
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