2016/10/11 19:23:51
Jeff M.
Hmmm.
That's definitely the right cable type.
 
If "Kemper Profiler" is not showing up as an entry in the Device Manager under "Sound, video and game controllers" when the Kemper is plugged in via USB, you could try manually loading the drivers first (create a Win10 restore point first if you want to): 
http://www.driverscape.com/download/kemper-profiler
 
I'm not on Win 10, so I don't know if installing drivers is as easy as clicking on the downloaded driver file.  
I would think if the USB cable is good, the drivers would be loaded automatically the first time the Kemper is connected. 
 
I didn't have to do anything special loading drivers, but that was a few years ago ...and Win 7. 
2016/10/12 02:42:56
JustGotPaid
I finally solved it. A guy on the Kemper forum showed me how to check for my version of Kemper, and it was out of date. I had downloaded the correct one, but then had to put it on a USB drive and plug it into the Kemper and let it sync and do whatever it needed to do. This took a while, but after a few reboots and tweaks I've finally got it all working fine.
 
Thanks for the interest and suggestions here. It took a while but we finally got it.
DS
2016/10/12 17:18:33
Jeff M.
Excellent!
Now the hard part: going through the Rig Exchange and finding the "good ones" based on your taste!
2016/10/12 23:52:24
JustGotPaid
And writing down their names when you do! I have found a few that I really like but I didn't write down the names and now I can't find them...but in time I will. Now that I've had the chance to spend some time with the Kemper now that it's working right, I can tell it's quite a machine.
 
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