• SONAR
  • Not about Sonar: NI - New Native Access
2016/12/21 21:39:08
Snehankur
I am sorry to post this here :
 
Previously we had NI Service centre which is presently Native Access.
Two provision are missing in Native Access 
I.  checkbox saying "Delete file after installation"
ii. The button "Install" combines both Download and Install.
 
My problem is I download at my work where I have decent Internet connection but not at home.
 
Is there any option that I download the update at my work and bring them to my home to install.
 
I have taken the following route:
I have installed Native Access on my PC at work.
I log on
Select the product.
Click Install.
It starts downloading in the specified download folder : it creates a .toc file and a folder for downloading.
It downloads around 10MB chunk as .part files, once it completes downloading all the parts it combines them into an .iso.
Then it starts installing. After installation it deletes the original downloaded .iso file.
 
Here when it continues the installation I simply make a copy of that .iso [^C ^V]
Then I delete the original as I don't need the installation on my work PC.
 
But I have to sit and keep a constant watch when the part have been downloaded and installation in progress.
 
Any other way?
 
Regards
Snehankur
2016/12/21 21:43:39
rivers88
Have you posted this on the Native Instruments forums?
More likely to get an answer there directly from their tech support.
 
BTW, this post will probably wind up being moved to the "Studio / Software" subforum, so you'll be able to keep an eye on it there.
2016/12/21 21:48:04
Snehankur
Thank you for your reply. I will do that.
* But still I feel much more comfortable here for asking help [ a family feeling ..]
2016/12/21 21:53:04
rivers88
I can relate - 
And admittedly, the NI forums aren't always as user friendly as this place "usually" is.
 
But, if you look there, you might find someone has already run into similar issues and posted about it.
Good luck addressing your problem!
 
Native Access is still a work in progress with a few bugs to iron out, but from what I've seen so far I think it will be a big improvement in the long run - hopefully! 
 
2016/12/21 23:55:04
arachnaut
It is very annoying.
One possibility is to make the download folder on a special drive that isn't often used.
Then use Piriform Recuva or some such undelete tool on that drive.
 
2016/12/22 05:46:35
Glyn Barnes
There are quite a few Native Access threads down in the Software sub-forum. Not sure if this question has been addressed but its worth a look. There will be other tips and workarounds for other issues.
2016/12/22 06:26:00
Snehankur
arachnaut
It is very annoying.
One possibility is to make the download folder on a special drive that isn't often used.
Then use Piriform Recuva or some such undelete tool on that drive.




I haven't yet downloaded Recuva.
But tried in the following way:
Selecting the Download folder
Properties>Security>Advanced>Change Permission>Edit> Then checkmark Deny for Delete & Delete Subfolers and Files.
Result is an error occurred while downloading the part files because the process starts downloading the files as .incomplete and then renames them as .part. Once completed then it joins all the files to .iso and deletes the .part files.
 
I will download Recuva and deploy, before that I need a free HDD.
 
Regards
Snehankur
 
2016/12/22 06:26:50
Snehankur
Glyn Barnes
There are quite a few Native Access threads down in the Software sub-forum. Not sure if this question has been addressed but its worth a look. There will be other tips and workarounds for other issues.

I have also searched but no luck.
Regards
Snehankur
2016/12/22 15:35:13
Klaus
A workaround could be downloading the files manually:
 
Log in to your online account and navigate to MY ACCOUNT > My Products and Serials.
 
Click the DOWNLOAD button next to a serial number to download the respective product.
 
 
 
2016/12/23 02:03:44
Snehankur
Klaus
A workaround could be downloading the files manually:
Log in to your online account and navigate to MY ACCOUNT > My Products and Serials.
Click the DOWNLOAD button next to a serial number to download the respective product.

The New Native Access doesn't have Download. It has only install [combining download and install]
The old Service Centre had these option.
 
Regards
Snehankur
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