Original order put on hold so rep could make enquirers from his Steinberg rep and to make sure I had the appropriate documentation available proving my eligibility for the crossgrade.
Bottom line is that the program is geo-tagged and my purchase through Sweetwater leaves me without official Australian Cubase support. However I still get online support from Steinberg and of course the lifetime support from Sweetwater.
Weird thing is that I haven’t been asked for any documentation along the way but as yet have not been able to install. The downloader shows the files as being downloaded but they are invisible in the download folder. The space is taken just no files visible. Under properties the folder shows the 11 or so Gig of data just no files. Anyway I’ve deleted them, reinstalled the Steinberg download manager and this time running it as admin. Still waiting for the download to finish.
I’ll keep you posted.
I don’t have my eLicenser yet so don’t know what part that plays. Hope to have it Friday.