• SONAR
  • 2016.11 Worsens Problem Deleting Toontrack EZ Drummer (p.3)
2016/12/22 21:04:30
SMcNamara
chuckebaby
You have put a lot of time and effort in to creating threads and posts about this issue but did you report this in the problem reports forum ?
http://forum.cakewalk.com/Problem-Reports-f77.aspx
 
That's the place you might want to leave a detailed description.
Hoping someone from Cakewalk sees it here or sees one of your fault reports is simply a long shot.
I would leave as much detail as possible in the problem reports forum.


Chuck:
 
Thanks for writing.  I've actually submitted Fault Reports with *.DMP files attached, and updated them as additional processes using EZDrummer confirmed the crashes.  I believe I also put a thread in the Problem Reports forum when this first arose in late October, I think it was.  But when I click on that forum now, it only has two pages and only goes back 5 weeks, so I don't see the post I think I submitted.  I can do another one and hopefully if it's a duplicate people wont' get mad
 
Re: your comment that Fault Reports are a "long shot" to be seen by CW, that's disturbing considering CW is the one that set up the process.  
 
Thanks again for your help.
 
Steve
2016/12/22 23:46:22
mudgel
I really think Chuck was referring to making a fault report in a forum thread not in using the actual fault reporter.

Cakewalk staff often go through the forums but it is not their primary place for interaction when it comes to troubleshooting or fault reporting. It is a peer to peer, that is user forum.
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