On your transport, the bar that goes along the top of the screen, there is one section that has an "M", an "S", and a red dot. If any of those are lit up, then something is Mute, or Solo-ed, or armed for recording.
In the second row below those 3, is a button labeled "FX". If that button is lit, then all plugins are disabled including Boost. [I've lost track of the number of times that something refused to work, when all along it was the FX button.]