Hi Jon
Sorry, I didn't want to hassle anyone so didn't think to post any major details, I was just glad to see it wasn't just me having this problem :)
I'm on windows 10, fully updated. I have used the 88 an 49 attached to the computer at the same time and not had problems in the past. I'm not using a usb hub, both are straight into usb ports on the back of the pc, which is an i7. Lately I have just had the 49 left plugged in.
To show how intermittent the problem is, yesterday afternoon the input failed on the 49 after about 30 minutes of playing. Usually I have to go into devices in sonar, uncheck the 49 from the list, restart CbB (or platinum) go straight to devices and recheck the 49 and everything seems ok again. Except yesterday this didn't work at all. No matter how many times I did this CbB just wouldn't get any signal from tge 49. After half an hour trying I gave up and shut the pc down.
Last night I went back to it, turned the pc on and opened up CbB. The 49 was still checked in devices after the afternoon antics and it was working perfectly. I played for a couple of hours without a single problem!
I think it's either a windows problem or maybe as simple as a cable problem. Think I'll pick up a new cable and see what happens in the future.
I understood the 49 is plug and play and didn't need any drivers installed to use it.
It's brand new, only had it a couple of months so not sure on firmware. How would I check or update firmware on the keyboard?
Thanks for listening anyway :)
Cheers