scook
Yes there are three areas, Questions, Ideas and Discussions, with direct links on the SONAR help menu.
Didn't notice this before (and as my DAW is off line, it isn't any use to me anyway). Now I sorta get the idea for the Bakery versus the forums. The Bakery becomes the default 'help desk' for the user, without having to 'leave' SONAR.
Given this, the 'Questions' part makes sense, and to some degree the 'Ideas' section as well (post it before you forget it). But not sure about the discussion area. If I am in SONAR and click on the help menu, I am probably not looking to have a lengthy discussion. I come to the forums to engage in reading/responding to discussions when I am
not on SONAR. At least that is me.
I would also agree that I haven't warmed up to the Bakery either (although I will now go back and look at it a bit differently). One thing I really don't like is that when I first bring it up I have to scroll down before I get the tabs to the various sections (although I now understand why 'Ask a Question' is the first thing I see - seeing that folks are anticipated to access it from the Help menu). I also don't like that the rank is the default. I have to constantly change it to 'Latest' in order to see what is new.
That's my 2-cents, and worth not a penny more!