• SONAR
  • No TH3 for me! [SOLVED] (p.2)
2016/06/05 22:31:40
rworkman
I am not complaining about a Free Trial! Platinum update (2016.04) included the update from TH2 to TH3!
It ran once, and then required an authorization, I've had to run in demo mode for a month, now it tells me I have to wait 64 weeks before I get another demo period. It's NOT a demo, it's part of the 2016.04 update! It is the TH3 Cakewalk version. And yes, I pay for the updates, I want them!
2016/06/06 09:04:17
Mystic38
^sounds totally aggravating, and very weird.. 
 
cant understand why it went to a demo mode, as the CW version is a stripped down TH3 locked to use within Sonar...
 
if you uninstalled, did you do any form of registry cleaning?.. as pretty much no uninstall actually uninstalls everything.. if not, then this is likely why you had the same issue twice.
 
 
2016/06/06 09:23:37
scook
Yes, it is unusual and appears to be unique to this user (at least on the forum). I know Cakewalk support has had some trouble keeping up but they or Overloud may be the only source of resolution for this issue. It might be fixable with a reinstall, IDK.
 
The plug-in is the full version of TH3 with three modes of operation:
  1. When running in a version of SONAR which supports it, the plug-in should run as the lite version TH3 Cakewalk.
  2. When running in an unsupported Cakewalk DAW (IOW an older version or different product such as Music Creator) the plug-in runs the standard Overloud TH3 demo. The plug-in may also go into demo mode in DAWs by other manufacturers, I have not tested that. Demo mode can also be run in a supported version of SONAR just like it in other DAWs to try out the full version. I was under the impression the plug-in would revert to the lite version when the demo expired.
  3. The same version when licensed will run the full version of TH3.
 
I expect running the uninstall of the Boutique Suite or SONAR itself would not be enough. The plug-in probably has manufacturer specific registry entries and files which are not removed using the uninstaller. This is typical of Windows uninstallers.
2016/06/06 10:12:26
rworkman
Thanks for the replies, Scook and Mystic.
This may be minor to some, but it's been bugging the heck out of me. When I first updated to 2016.04, I ran TH3 and all was fine. The next day, all of the components were grayed out, and the only way I could use it was to run in the 15 day demo mode. Did this twice, and then it ended telling me I'd have to wait for 64 weeks to run demo again!
Decided to do a fresh install, per Sonar's directions. Removed, and deleted instructed registry entries.
Now TH3 doesn't even show up in the plugin scan. It really has me baffled.
Unfortunately, I've been trying to get help from cake, and all I get are confirmation emails with case numbers.
I'm no more than a hobbyist, at best, but I would like to be able to use it when I need it.
Frustrating.
2016/06/06 10:24:37
scook
I do not know how many times demo mode may be used. To my knowledge this situation is unique. The plug-in may have failed during scanning. There is an option in Preferences > File > VST Settings to scan failed plug-ins. This might bring the plug-in back. What are the case numbers? Have you tried sending a PM to one of the staff with the numbers?
2016/06/06 10:26:49
spacey
It does run in the light version until one chooses to run it in demo mode and it's goodies kick in for a limited time.
 
Sounds to me like you wanted to check it out and chose the demo mode rather than playing with the light version and when the time limit expired you wanted to try to extend the time frame by reloading Sonar hoping to reset the demo time limit.
 
If you paid for authorization after the demo time limit expired I missed that part.
 
If I'm right...geeze, pay them for authorization to run it.
If I'm wrong...sorry and good luck.
 
2016/06/06 10:30:38
scook
I may be wrong but I though when the demo expires, it would revert to the lite version. The way I read these threads (there have been a couple about this issue):
the plug-in worked in lite mode the first day,
failed the second day so the user switched on demo mode
since then the plug-in has never reverted to lite mode.
 
If this is not the correct chain of events and it is a matter of wanting more than lite mode makes available then yes, it does require purchasing the full version.
2016/06/06 10:39:54
rworkman
Scook, your exactly right. I ran what a assumed to be the normal Cakewalk version fine, the first time. The next day when I loaded TH3, NONE of the components were available (all were grayed out), it then prompted me to authorize.
My only option was to run in demo mode.
 
spacey
It does run in the light version until one chooses to run it in demo mode and it's goodies kick in for a limited time.
 
Sounds to me like you wanted to check it out and chose the demo mode rather than playing with the light version and when the time limit expired you wanted to try to extend the time frame by reloading Sonar hoping to reset the demo time limit.
 
If you paid for authorization after the demo time limit expired I missed that part.
 
If I'm right...geeze, pay them for authorization to run it.
If I'm wrong...sorry and good luck.
 


Why should I have to pay for an authorization, when I should have the Cakewalk version?


2016/06/06 10:42:37
scook
Then we are back to case numbers and maybe a PM.
2016/06/06 10:46:45
rworkman
Case No# 315568 (4/27/16), 316998 (5/16/2016).
Submitted another yesterday, but haven't received confirmation yet.
 
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