BobF
I wish I could help. I just ran the uninstall/install process without problems in Win8.1
Do you have the unit still connected via USB? The guide says to have it unplugged ...
I did have everything unplugged but it failed each time I tried to uninstall. I did get it to work when I ignored the instruction and wrote over the old driver with the updated driver.
Thanks to both of you for replying, I really appreciate it.
Steve